Crash Champions #0580 Grandview
In operation 5 years.
As one of the fastest-growing and most exciting brands in the automotive industry, Crash Champions is the largest founder-led multi-shop operator (MSO) of high-quality collision repair service in the U.S. The company, which also operates the growing Crash Champions LUXE | EV Certified brand of highline and luxury EV repair centers, services customers at more than 650 state-of-the-art locations in 38 states across the U.S. Crash Champions was founded in 1999 as a single Chicago repair center by industry veteran and 2023 EY Entrepreneur of the Year Midwest award winner Matt Ebert. Crash Champions is a proud Level One Partner with the National Auto Body Council (NABC®), a regular supporter of the Navy SEAL Foundation, and a proud national sponsor of the Susan G. Komen® Foundation. All Crash Champions collision repair centers provide a written lifetime warranty and operate as a preferred destination for many of the nation’s leading automotive insurance providers.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0 -
Had 1 hiccup with the text messages.
Customer Service - 5.0/5.0 -
Always courteous and respectful
My Experience - 5.0/5.0 -
10/10. From start to finish. They were timely and very accurate with time prediction as well. Luis at the front is hilarious and personable. The whole team made a very stressful situation a BREEZE. They made me feel very well taken care of - thank you crash champions! My car looks great!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Shout out to Luis. Good friendly greeting, explanation of the process from begging to end.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
I'm very happy with my car repairs. Everyone in your office was friendly and eager to make me feel comfortable and that my car was in good hands. I really like this place. Thank you so much
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
I love the way you treated me and my car. i would choose you again if needed but I hope I won't need car body repairs soon.
Customer Service - 5.0/5.0 -
They gave me the best services I could ask for.
Likely to Recommend - 2.0/5.0
Repair Quality - 2.0/5.0 -
The car itself was repaired very well and I am satisfied with the quality of the repair. However, my low rating is due to the lack of professionalism and respect toward the customer. My pickup date was changed more than six times, and I was never given a clear or specific reason. Because of this experience, I don’t think I would use their services again.
Customer Service - 0.5/5.0 -
Poor communication and lack of professionalism. Pickup date was changed multiple times without logic explanation.
My Experience - 5.0/5.0 -
They went above and beyond with my vehicles repairs! Very satisfied
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Very wonderful well done job. Very well recommended.
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Excellent customer service
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Really good work ,totally satisfied.
Customer Service - 5.0/5.0 -
The text messages kept me informed
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
This survey did not permit a 9.5 on the scale. Scheduling was a 10. Work performed was a 10. Communication near the end was poor (five). It might have been due to turnover at Crash Champions. I was promised return phone calls. I had to be the one to initiate those calls to get my questions answered. If you want to talk about it you may call me.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
They did a great job 👏🏻
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
Likely to Recommend - 3.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
they did a wonderful job with my rear bumper.
Customer Service - 4.0/5.0 -
i was waiting for a bit