Crash Champions #0594 Kenosha
In operation 5 years.
As one of the fastest-growing and most exciting brands in the automotive industry, Crash Champions is the largest founder-led multi-shop operator (MSO) of high-quality collision repair service in the U.S. The company, which also operates the growing Crash Champions LUXE | EV Certified brand of highline and luxury EV repair centers, services customers at more than 650 state-of-the-art locations in 38 states across the U.S. Crash Champions was founded in 1999 as a single Chicago repair center by industry veteran and 2023 EY Entrepreneur of the Year Midwest award winner Matt Ebert. Crash Champions is a proud Level One Partner with the National Auto Body Council (NABC®), a regular supporter of the Navy SEAL Foundation, and a proud national sponsor of the Susan G. Komen® Foundation. All Crash Champions collision repair centers provide a written lifetime warranty and operate as a preferred destination for many of the nation’s leading automotive insurance providers.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
My Experience - 5.0/5.0 -
10/10 experience. Repairs were done sooner than expected, and my truck looks brand new. Gio and the woman at the front desk were extremely kind and helpful (and everyone involved in the repairs). I had no issues getting a hold of them for updates. I am 100% satisfied with the service Crash Champions provided and would absolutely recommend them to family and friends.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
My truck looks brand new!
Customer Service - 5.0/5.0 -
Gio and the woman at the front desk were both extremely friendly and responsive about updates on the repairs. On the day I came to pickup my truck, the woman at the front desk was kind enough to call a gentleman up from maintenance to help me put my license plates on. He was also very friendly and helpful and I greatly appreciated the wonderful service.
Returned Clean
Likely to Recommend - 3.0/5.0 -
I am struggling with some of the defects and amount of time.
Repair Quality - 3.5/5.0 -
The work that was done appears to be of high quality with no issues so far. However, there were a few things that were disappointing. The new hood has a small dent in the front of it, the bed cover is missing a clip and will not clamp down. Also, there was no license plate holder out in the new front bumper. The washer fluid tank was dry, but perhaps that may not be something that should have been done…just wish we would have not had the warning light on when driving it. On a positive note, the communication was good. It took longer than we expected, but that was something we were ok with as we wanted things to be thorough and done correctly. Just didn’t expect to have the issues with the dent, cover, and license plate. Dallas was very easy to talk to and did. Keep us in the loop along the way.
Customer Service - 5.0/5.0 -
Dallas was very helpful and was friendly. Very easy to work with.
Returned Clean
Likely to Recommend - 5.0/5.0 -
Couldn’t have had a better experience
Repair Quality - 5.0/5.0 -
They were fast and friendly, they took care of the rental car communications for pick up and my repair was completed within 3-4days so I give rave reviews to Crash Champions.
Customer Service - 5.0/5.0 -
Everyone is super friendly from pulling up to the bays and the woman at the front desk was phenomenal
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Franco was the best service writer I’ve ever had the pleasure of dealing with and I’m in the automotive field
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Estimates were fast, and clearly presented. Staff was professional, friendly, sympathetic to the stress of an accident. Dallas and Erandy were knowledgeable in their work, the complicated insurance process, and guided me to understand options and decisions.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 0.0/5.0 -
When picking up my vehicle employee Franco Ocampo was beyond rude, unprofessional, argumentative, and had a tantrum because I was able to show up today at closing to pick up my vehicle that he personally notified me was ready to pick up, turns out he did not finish the paperwork and had to stay an extra 8 minutes to scan the vehicle. Aside from him, everyone else at Crash Champions has been amazing especially Erandie (not sure of the spelling)
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0
My Experience - 5.0/5.0 -
Easy process in dealing with insurance claim. Great communication l keeping me informed with repair progress and estimated time of completion. My vehicle was completed six days earlier than expected.
Likely to Recommend - 4.0/5.0
Repair Quality - 4.0/5.0
Customer Service - 4.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
The service front desk receptionist, to the service appraisal Mr. Giovanni, and the remarkable professionalism I experienced, was never short of extraordinary. The incredible work and craftsmanship is the best I’ve ever experienced. I will use Crash Champions for all my family vehicle repair needs moving forward.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 0.5/5.0
Repair Quality - 0.5/5.0 -
Absolute joke of a business. From the absolutely atrocious work that was performed, different parts being put on the truck, parts on the bill that aren’t on the truck … nightmare of an experience the Kenosha location should be shut down
Customer Service - 0.5/5.0 -
Do not use Kenosha go to the mchenry Illinois location
My Experience - 5.0/5.0 -
Dallas was very friendly and knowledgeable. Kept me updated along the process. The entire staff was very friendly as well and answered all of my questions and concerns every time I called.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
The team was great to work with! Everyone was helpful and friendly, which makes a big difference when dealing with the aftermath of a collision. My car now looks better than it did before the collision. Thank you all!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
they did a wonderful job. great customer service. very polite. very fast and very professional
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
they did a beautiful job. very professional. great experience
Customer Service - 5.0/5.0 -
very professional