Crash Champions #0603 Caldwell
In operation 27 years, 5 years at this location.
As one of the fastest-growing and most exciting brands in the automotive industry, Crash Champions is the largest founder-led multi-shop operator (MSO) of high-quality collision repair service in the U.S. The company, which also operates the growing Crash Champions LUXE | EV Certified brand of highline and luxury EV repair centers, services customers at more than 650 state-of-the-art locations in 38 states across the U.S. Crash Champions was founded in 1999 as a single Chicago repair center by industry veteran and 2023 EY Entrepreneur of the Year Midwest award winner Matt Ebert. Crash Champions is a proud Level One Partner with the National Auto Body Council (NABC®), a regular supporter of the Navy SEAL Foundation, and a proud national sponsor of the Susan G. Komen® Foundation. All Crash Champions collision repair centers provide a written lifetime warranty and operate as a preferred destination for many of the nation’s leading automotive insurance providers.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
I experienced top notch customer service. The people I was in contact with were kind and friendly.
Returned Clean
My Experience - 5.0/5.0 -
I am quite satisfied with the work that I got done on my jeep that Crash and champions did I would recommend them to anybody
My Experience - 5.0/5.0 -
Great communication. Excellent care given to my car! Thanks.
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0 -
Overall, great job. Just a few "fish eyes" is all I noticed!
Customer Service - 5.0/5.0 -
Kept me informed during whole process.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 1.5/5.0
Repair Quality - 0.5/5.0 -
The top of my trunk now has scratches all over it, that couldn’t be seen when inspected under their awning. It wasn’t until it was in the sun that I noticed, and the new piece of the back end they replaced is a different color, also only noticeable in the sunlight.
Customer Service - 4.0/5.0 -
Communication was good after they started working on it
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
they did a great job. It was not there fault it took ford a long time to get a part to finish it up.
Customer Service - 5.0/5.0 -
There Customer service was really great they they kept in touch every step of the way.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The receptionist could be more friendly.. repairs were awesome, I like how they kept us updated
Customer Service - 4.5/5.0
Returned Clean
Likely to Recommend - 0.5/5.0
Repair Quality - 1.0/5.0 -
I’ve taken my car in a total of 4 times and the last 3 being related to my A/C not working since they “fixed” it and I’ll have to take it in again for the 5th time again this week for the A/C not working as it makes a weird sound when it’s on and now you can smell a burning wire smell when it’s on and being used, I just want my car working and fixed without having to take it back each week for the same issue.
Customer Service - 2.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
Excellent service and workmanship
Repair Quality - 5.0/5.0 -
Personel professional to the max
Customer Service - 5.0/5.0 -
Mayah and Scott professional and perfect front people!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
You guys are AMAZING!!! Thank you so much!
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
Returned Clean
Likely to Recommend - 4.0/5.0 -
Service wise a 10 Completion and proper work a 6 needs double checked though,for sure
Repair Quality - 3.0/5.0 -
Unfortunately there is some issues with the paint on the door, it's bubbled clear coat and there is something in it in one spot painted over ... the back bumper reinstall is misaligned w/ the rear fender, along with the interior runner board on the door and there is a seal misaligned on the point where the front fender and hood meet.
Customer Service - 5.0/5.0 -
Communication was great regarding progress throughout
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0 -
Had to have a few things redone and was not completely satisfied on the grill placement it is off
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
I really liked the updates and knowing when my vehicle would be done