Crash Champions #0609 Helena Dorothy
In operation 27 years, 4 years at this location.
As one of the fastest-growing and most exciting brands in the automotive industry, Crash Champions is the largest founder-led multi-shop operator (MSO) of high-quality collision repair service in the U.S. The company, which also operates the growing Crash Champions LUXE | EV Certified brand of highline and luxury EV repair centers, services customers at more than 650 state-of-the-art locations in 38 states across the U.S. Crash Champions was founded in 1999 as a single Chicago repair center by industry veteran and 2023 EY Entrepreneur of the Year Midwest award winner Matt Ebert. Crash Champions is a proud Level One Partner with the National Auto Body Council (NABC®), a regular supporter of the Navy SEAL Foundation, and a proud national sponsor of the Susan G. Komen® Foundation. All Crash Champions collision repair centers provide a written lifetime warranty and operate as a preferred destination for many of the nation’s leading automotive insurance providers.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
ALWAYS A PLEASURE WORKING WITH YOU FOLKS.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Excellent service
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.0/5.0 -
We don't live in this area, so would be unlikely to recommend anyone to crash champions
Repair Quality - 4.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 0.5/5.0
Repair Quality - 2.0/5.0
Customer Service - 1.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 4.0/5.0 -
Quality was great - but repair took a week longer than expected
Customer Service - 4.5/5.0 -
good communication
Returned Clean
Likely to Recommend - 1.0/5.0 -
There are a lot of options. Considering the amount of my time this took and the fact that I had to come back twice, I will likely try elsewhere in the future
Repair Quality - 2.0/5.0 -
I was told bumper would be replaced. Insurance company negotiated to have bumper straightened and repainted. Bumper is better but still doesn’t line up right. Repair took half a week longer than anticipated because the wrong wheel was shipped. Fender mud flap piece is incorrect and doesn’t match the other three and will need to be corrected.
Customer Service - 4.0/5.0
My Experience - 5.0/5.0 -
You guys a great
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
You guys are great
Customer Service - 5.0/5.0 -
All tens
Returned Clean
My Experience - 5.0/5.0 -
They kept me well informed on the progress of the repairs. I’m happy with the work they did.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
It was a good experience since I had not had to have my car repaired before and I was anxious about the whole process.
Repair Quality - 5.0/5.0 -
My bumper looks better than the original one.
Customer Service - 5.0/5.0 -
Everyone was friendly and I appreciated being updated by phone on the progress of the repair.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Very happy with the results and got right on it and finished promptly.
Customer Service - 5.0/5.0 -
The crew were very respectful and explained each detail.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
Definitely recommend!
Repair Quality - 5.0/5.0 -
They did a fantastic job repairing my car and got it done as quickly as possible!
Customer Service - 5.0/5.0 -
Excellent customer service! Great communication! They kept me informed every step of the way!