Crash Champions #0609 Helena Dorothy
In operation 27 years, 4 years at this location.
As one of the fastest-growing and most exciting brands in the automotive industry, Crash Champions is the largest founder-led multi-shop operator (MSO) of high-quality collision repair service in the U.S. The company, which also operates the growing Crash Champions LUXE | EV Certified brand of highline and luxury EV repair centers, services customers at more than 650 state-of-the-art locations in 38 states across the U.S. Crash Champions was founded in 1999 as a single Chicago repair center by industry veteran and 2023 EY Entrepreneur of the Year Midwest award winner Matt Ebert. Crash Champions is a proud Level One Partner with the National Auto Body Council (NABC®), a regular supporter of the Navy SEAL Foundation, and a proud national sponsor of the Susan G. Komen® Foundation. All Crash Champions collision repair centers provide a written lifetime warranty and operate as a preferred destination for many of the nation’s leading automotive insurance providers.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The repairs took a few months, but both shops finished the work. Even with all of the supply chain and employee issues these days. After fixing my car, it's frame, they found problems with the engine. As so as the issue became something serious, they quickly sent it to another shop for diagnosis and repair. I was stressed out the whole time, but at the end of the day, Crash Campions was willing to work with me. They even stayed open late in the evening, so that I could pickup my vehical as soon as it was ready. Winter is coming, so this helped to reduce my stress levels. Thank you.
Customer Service - 5.0/5.0 -
I called a lot to check on the status of the repairs.
Likely to Recommend - 5.0/5.0 -
I'm not ready to complete the survey yet due to waiting for liner to be installed. Therefore, repair is not fully complete
Repair Quality - 4.0/5.0 -
I'm not ready to complete the survey yet due to waiting for liner to be installed. Therefore, repair is not fully complete
Customer Service - 4.0/5.0 -
I'm not ready to complete the survey yet due to waiting for liner to be installed. Therefore, repair is not fully complete
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Very well done, and friendly and professional service.
Customer Service - 5.0/5.0 -
See prior comments.
Returned Clean
My Experience - 5.0/5.0 -
Great job by all parties
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
We were informed all along the way about findings and costs of repairs. I appreciated that.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Randy is the freaken man! The whole process was super smooth, kept me updated and informed throughout the whole repair. Hopefully i never have to repeat this process but if i do I know where i am going, oh and cherry on top of the pie was that my schedule was a constant conflict for picking up the vehilce so they offered to bring it out to Boulder! Super thankful for that too.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Thank you
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Did a good job. Good service
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Randy did a great job he went above and beyond . He was. very professional and easy to talk to. He helped me with my tailgate and another area of my front bumper. Both jobs turned out great. My vehicle was washed and shined up which was not expected but it's the little things like that which customers appreciate. Customer service is getting rare in many industries...but the quality service and the little extras are what I will tell all my friends about. Thanks again
Customer Service - 5.0/5.0 -
Great first time Experience. The work I had done was of the highest quality and professionalism. The customer service by Randy was right on point. He was as good of a listener as he was a communicator. I had a small area of my front bumper repaired at no charge and my vehicle was washed when I picked it up. Definitely give them my business again and will tell everyone to give them a try.