Crash Champions #0609 Helena Dorothy
In operation 27 years, 4 years at this location.
As one of the fastest-growing and most exciting brands in the automotive industry, Crash Champions is the largest founder-led multi-shop operator (MSO) of high-quality collision repair service in the U.S. The company, which also operates the growing Crash Champions LUXE | EV Certified brand of highline and luxury EV repair centers, services customers at more than 650 state-of-the-art locations in 38 states across the U.S. Crash Champions was founded in 1999 as a single Chicago repair center by industry veteran and 2023 EY Entrepreneur of the Year Midwest award winner Matt Ebert. Crash Champions is a proud Level One Partner with the National Auto Body Council (NABC®), a regular supporter of the Navy SEAL Foundation, and a proud national sponsor of the Susan G. Komen® Foundation. All Crash Champions collision repair centers provide a written lifetime warranty and operate as a preferred destination for many of the nation’s leading automotive insurance providers.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
This was my first experience with needing damage repair service on a vehicle. It was efficient and timely. Color match was perfect.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Excellent service
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Everything was handled in a very professional manner. Matt was great to work with 👍
Customer Service - 5.0/5.0 -
See previous comments
Returned Clean
Likely to Recommend - 5.0/5.0 -
their charges were reasonable
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
During the initial inspection, the team felt there could be a safety concern with the rear bumper bent outward and they worked for 15-20 min. to trim and bend it back on-the-spot (free of charge) before the actual repairs were scheduled.
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Matt was friendly and professional. Got the vehicle in when scheduled and completed repairs before the estimated completion date.
Returned Clean
Likely to Recommend - 0.5/5.0 -
Sorry, maybe this doesn't happen to everyone, but it happened.
Repair Quality - 1.0/5.0 -
It's been a month and still our car is not finished. My wife was on a trip and could not get the hood open. Someone forgot to complete there job. Just not a very professional experience.
Customer Service - 2.5/5.0 -
Matt did as good as he could under the circumstances. If I were Matt, I would find a better company to work for.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Kept me up to date with progress quite well
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0 -
Looks fantastic. Color match is awesome!
Customer Service - 4.0/5.0 -
A little disorganized but overall good. Got car home w trim missing when my understanding was it was done which surprised me. Piece was on order. Worked out ok
My Experience - 0.0/5.0 -
Found runs in the paint and scratches on side of truck. That were new.
Likely to Recommend - 2.5/5.0
Repair Quality - 4.0/5.0
Customer Service - 3.0/5.0 -
Was told multiple times that I would get a call with an update and did not.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
I always recommend crash champions
Repair Quality - 5.0/5.0 -
very satisfied