Crash Champions #0621 Federal Way
In operation 4 years.
As one of the fastest-growing and most exciting brands in the automotive industry, Crash Champions is the largest founder-led multi-shop operator (MSO) of high-quality collision repair service in the U.S. The company, which also operates the growing Crash Champions LUXE | EV Certified brand of highline and luxury EV repair centers, services customers at more than 650 state-of-the-art locations in 38 states across the U.S. Crash Champions was founded in 1999 as a single Chicago repair center by industry veteran and 2023 EY Entrepreneur of the Year Midwest award winner Matt Ebert. Crash Champions is a proud Level One Partner with the National Auto Body Council (NABC®), a regular supporter of the Navy SEAL Foundation, and a proud national sponsor of the Susan G. Komen® Foundation. All Crash Champions collision repair centers provide a written lifetime warranty and operate as a preferred destination for many of the nation’s leading automotive insurance providers.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | 9:00 am - 12:00 pm |
My Experience - 5.0/5.0 -
From start to finish, Paige kept in contact with me and kept me updated every step of the way. Kareem was friendly and helpful and the drop off/pick up was seamless. My car was promised in 1-3 weeks and it was done right at the 1 week mark. Thank you everyone!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
The team at Crash Champions does a superb job all the way around. Intake was a breeze, they kept me informed the entire way through, and pick up was delightful. Crash Champions is my only “go to” repair shop!
Likely to Recommend - 5.0/5.0 -
I would highly recommend and definitely go back again.
Repair Quality - 5.0/5.0 -
Fast. Friendly, professional, and good quality work! My type of repair shop!
Customer Service - 5.0/5.0 -
Customer service was superb!
My Experience - 5.0/5.0 -
Great job took care of my vehicle and good communication, happy with the results
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Efficiency, kindness, and overall a great experience
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0
My Experience - 5.0/5.0 -
Thanks
Likely to Recommend - 3.5/5.0
Repair Quality - 3.5/5.0 -
The only concern is that there are ants in my car now
Customer Service - 4.5/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
My car looks great I am very happy
Customer Service - 5.0/5.0 -
Shout out Paige she was great communicating through the whole process
Returned Clean
My Experience - 5.0/5.0 -
Crash Champions was very easy to work with, even made it easy to work with Enterprise while my car was in the shop. Paige and Carime were especially helpful.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Friendly. Great communication
My Experience - 5.0/5.0 -
A great place. Extremely professional and friendly. Check in was easy. My repairs were completed quickly and the end result was perfect. No sign the truck was damaged.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Well it took 10 days but looks fantastic and was always updated buy their staff on when it would be done.
Likely to Recommend - 5.0/5.0 -
Our insurance company recommended they were right.
Repair Quality - 5.0/5.0 -
They kept me in the loop the entire time it was in the shop...offered a rental but declined due to not needed it was one of my manager's trucks he retired so selling it.
Customer Service - 5.0/5.0 -
Great kept me informed all thur the process.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Great experience! Professional, quick and detailed Hope I don’t have to do it again anytime soon but if I did - they would be my first choice