Crash Champions #0623 Mulberry Street
In operation 26 years, 5 years at this location.
As one of the fastest-growing and most exciting brands in the automotive industry, Crash Champions is the largest founder-led multi-shop operator (MSO) of high-quality collision repair service in the U.S. The company, which also operates the growing Crash Champions LUXE | EV Certified brand of highline and luxury EV repair centers, services customers at more than 650 state-of-the-art locations in 38 states across the U.S. Crash Champions was founded in 1999 as a single Chicago repair center by industry veteran and 2023 EY Entrepreneur of the Year Midwest award winner Matt Ebert. Crash Champions is a proud Level One Partner with the National Auto Body Council (NABC®), a regular supporter of the Navy SEAL Foundation, and a proud national sponsor of the Susan G. Komen® Foundation. All Crash Champions collision repair centers provide a written lifetime warranty and operate as a preferred destination for many of the nation’s leading automotive insurance providers.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | 9:00 am - 12:00 pm |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Absolutely great experience! Very clear and upfront with estimates. They went above and beyond by straightening out a trim piece that was a little bent.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Their crew did everything they could to lower cost & completed the job in less than estimated time ! Repair was excellent & I am 100 % satisfied with the work Done !
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 0.5/5.0 -
I will not be recommending this company to anyone. I will also be telling my insurance about my experience.
Repair Quality - 0.5/5.0 -
My car took over 6 weeks to get fixed. When I went to pick it up, I immediately had to take it back because it was making an awful noise. I felt like it was an inconvenience for my car to be fixed. The car was brought there with over a half of a tank of gas and was given back empty.
Customer Service - 0.5/5.0 -
I was told multiple times that I would get a call back about the status of my vehicle and did not receive them. I was also not informed that my car had to be taken to a completely different shop for electrical work.
Returned Clean
Likely to Recommend - 5.0/5.0
Customer Service - 5.0/5.0 -
Delays in completion were clearly communicated.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
They have went above and beyond for me the last 4 times I’ve had vehicles in their shop!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
They did a great job with the car.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Quality work done in matter of days that really got our car back to perfect condition. Attention to Detail on Paint fixes really showed their commitment to quality and customer relations.
Customer Service - 5.0/5.0 -
Great communication and honest throughout
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great job on repair, wonderful people to work with and affordable!
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
One person made the transaction very enjoyable. Your lady running the front desk was personable and enjoyable. She understands how to interact and is engaged with your customers. Give her a raise and some praise. Work was great. Sorry I live in the service world and if you don’t have great front people you don’t have great business practices. I believe her name was Brooke but it has been a long day. If I could give the customer service 10 stars it all falls on one lady. Thank you for doing a great job in hiring competent people. And thank them by taking care of them.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Did a great job with my Subaru, very good communication and completed the work within the timeframe they said they would. Very pleased With the work they did.
Customer Service - 5.0/5.0 -
Professional and good communication.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Tyler was very polite and helpful. Happy with the job completed on our Audi Q7
Customer Service - 5.0/5.0 -
Tyler was very helpful and polite
Returned Clean
My Experience - 5.0/5.0 -
Wonderful customer service! I appreciate your efforts.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Friendly!
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Our Acura looked great after Crash Champions work