Crash Champions #0624 Greeley
In operation 5 years.
As one of the fastest-growing and most exciting brands in the automotive industry, Crash Champions is the largest founder-led multi-shop operator (MSO) of high-quality collision repair service in the U.S. The company, which also operates the growing Crash Champions LUXE | EV Certified brand of highline and luxury EV repair centers, services customers at more than 650 state-of-the-art locations in 38 states across the U.S. Crash Champions was founded in 1999 as a single Chicago repair center by industry veteran and 2023 EY Entrepreneur of the Year Midwest award winner Matt Ebert. Crash Champions is a proud Level One Partner with the National Auto Body Council (NABC®), a regular supporter of the Navy SEAL Foundation, and a proud national sponsor of the Susan G. Komen® Foundation. All Crash Champions collision repair centers provide a written lifetime warranty and operate as a preferred destination for many of the nation’s leading automotive insurance providers.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | 9:00 am - 12:00 pm |
My Experience - 5.0/5.0 -
This is the second time I've had my car repaired here. I was so ecstatic seeing it sitting there washed and pretty just like it did the day before it went over an animal. I appreciate the hard work and quick repairs especially with 2 claims. I will highly recommend Crash Championships for others looking to do repairs as I know they can be trusted to do good work. Thanks again.
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great customer service! I enjoyed going in and talking to them. Very helpful and courteous.
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
I loved the whole experience, especially the young lady out front.
My Experience - 5.0/5.0 -
The Jeep looks great. They did a great job and they cleaned the jeep.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
You guys were all around awesome! I appreciate the patience and understanding you had for the situation I was in and allowing me to call as much as I did without getting frustrated.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Everything that was damaged was repaired well and looks fantastic. Crash champions staff were great with communicating with me throughout the entire process to let me know how the repairs were going. The actual staff at the facility were very warm and friendly.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.0/5.0
Repair Quality - 4.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0 -
Repair seems fine, with the exception of areas that need to be addressed (more info in later portion of survey)
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Car looks better than new!! Thank you! Thank you for keeping me updated!! Awesome service
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Exceptional
My Experience - 5.0/5.0 -
Excellent work. Perfection. You all are amazing and very professional, we are so thankful for all the hard work you have done. Thanks for taking pride in your work.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Excellent service
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 3.0/5.0 -
I would recommend them because they did a good job on the repair part itself but I think the customer service from the service department lacked there's no communication of important things it's kind of left up in the air and blindsided by a huge deposit and then no communication on how you're getting refunded or anything about the process or the paperwork, no communication on me picking up my vehicle I had to call them 5 days after I was told it was done. Having to take my vehicle out of town I did not like I thought it could have been done here in town it would have been better, I really think it's awesome to give you a nice new vehicle to drive during the process and they pay for it that part is wonderful. Happy that my car was detailed but it was left with half a tank when I left it on full but because my repair was so good I didn't complain about that.
Repair Quality - 4.0/5.0 -
I'm very satisfied with the repair itself, it was done quicker than I was told it would be and they also fixed my windshield, my vehicle was also detailed, very nice. Only thing is I left my vehicle on full and got it back half full. I do have some complaints about the other side of things though, at the service station itself. No one mentioned to me that I had to put a deposit down, had to put 1000 dollars down which is a lot of money, it would have been nice to be notified of this before hand when I stopped in not two weeks earlier not the day of drop off, and I haven't been refunded any money back yet. I was told that it would be a two-week process and then when I went to drop it off I was told that it would be a month which is a big difference it did end up being done early though. My problem with that is I was waiting to get other repairs done through my insurance after the paint job and was told two weeks and then all of a sudden I had to plan for a month. I washed and vacuumed and filled the rental back up, returned like I received it. No one told me I had to contact someone else about my refund either. Also my car was done on a Monday the 10th Crash Champions contacted me that day and the service center at Ken Graff, I had to call them that Friday because I still hadn't heard anything 5 days later. I feel like there's a lot of important things that need to be communicated during this process, that I didn't get from the service department. Overall I'm happy with the repair part of it and I'm working on getting my refund.
Customer Service - 2.5/5.0 -
Lack of communication and knowledge of the process, they just charged my card $1,000 for a down payment didn't even warn me or tell me about it just did it and then I was kind of shocked about how much it was it would have been nice to be prepared for that so I could also pay my bills and not just have money taken from me and was told my car would take 2 weeks and then when I dropped it off all the sudden it was going to be a month which is a big difference so that wasn't communicated very well my refund process I'm still working on that wasn't communicated at all, I had to call them and ask if I was going to get a refund and then they told me they don't deal with that part I had to call someone else. When my vehicle was done 5 days later I had to call them because I still wasn't contacted to go pick it up.
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Excellent work, friendly people.
My Experience - 5.0/5.0 -
Your previous manager Tristan was not honest with me about things. New manager Chris is awesome!! Car looks brand new again. 5 Stars to Chris and his team.