Crash Champions #0625 Lakewood
In operation 26 years, 5 years at this location.
As one of the fastest-growing and most exciting brands in the automotive industry, Crash Champions is the largest founder-led multi-shop operator (MSO) of high-quality collision repair service in the U.S. The company, which also operates the growing Crash Champions LUXE | EV Certified brand of highline and luxury EV repair centers, services customers at more than 650 state-of-the-art locations in 38 states across the U.S. Crash Champions was founded in 1999 as a single Chicago repair center by industry veteran and 2023 EY Entrepreneur of the Year Midwest award winner Matt Ebert. Crash Champions is a proud Level One Partner with the National Auto Body Council (NABC®), a regular supporter of the Navy SEAL Foundation, and a proud national sponsor of the Susan G. Komen® Foundation. All Crash Champions collision repair centers provide a written lifetime warranty and operate as a preferred destination for many of the nation’s leading automotive insurance providers.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | 9:00 am - 12:00 pm |
My Experience - 5.0/5.0 -
Great team, service! Already referred friends who have body work needs:)
Likely to Recommend - 5.0/5.0
Repair Quality - 2.5/5.0 -
My instructions were to fix every cosmetic issue on my car. When I got it back there will still scratches present on one side of my vehicle. Other than that, I’m very happy w the rest of my car!
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Everyone was wonderful and I was very satisfied! Thank you for being caring and thoughtful
Customer Service - 5.0/5.0 -
Courteous, thoughtful and caring! Wonderful
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.0/5.0 -
Good at answering and returning calls, but struggled some with keeping us up to date on when repairs would be done. Was mostly an issue due to us living out of town and needing to make travel arrangements. Overall it was a good experience.
My Experience - 5.0/5.0 -
Crash Champions did an excellent job repairing the rear-end collision damage. However, the Subaru Outback was in their Lakewood Colorado repair shop for over a month due to the fact that they had forgotten to order rear bumper reinforcement beam mounting brackets and rear mud flaps for the vehicle.
Likely to Recommend - 4.0/5.0 -
I would recommend the auto body repair work done by Crash Champions. However, they need to improve the Damage Repair Estimate expertise, ordering required parts and communicating changes/problems with the vehicle Owner.
Repair Quality - 5.0/5.0 -
Crash Champions did an excellent job repairing the rear-end collision damage.
Customer Service - 3.5/5.0 -
Crash Champions Damage Repair Estimate changed (4) times including (2) Supplemental Claims for parts that they forgot to order.
Returned Clean
Likely to Recommend - 2.5/5.0 -
No communication was in play and received vehicle uncompleted the first time and 2nd time returning the vehicle there are still a few things did not get addressed
Repair Quality - 3.5/5.0 -
Received vehicle not 100% finished had to return the vehicle to finish the job
Customer Service - 4.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Took a little longer than expected however they did a great job Steve was very helpful, thanks!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great job, like it never happened, thank you!!!!
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
It looks rough underneath, but it runs good now, and that's what's important.
Customer Service - 5.0/5.0 -
Awesome friendly folks. Welcoming, but not wasting time with meaningless chatter.
Returned Clean
My Experience - 5.0/5.0 -
The only concern I had was, when I came to get some stuff out of my car one day after they had had it for 10 days. I drove up to the car opened it . It was not locked, and stated taking my belongs out of it and no stuff came out to the car to see who I was or what I was doing. The car had windows out of it and it was unlocked. That’s the only concern I have all they had the car.
My Experience - 5.0/5.0 -
Their customer service showed up the morning I dropped off my car. There was a mix up with the rental company so there was no rental waiting for me. They had one of their people take me to work. I was keep informed on the progress of the repair of my car. Which was something I found every valuable. There was a delay in the pick up day but because I was kept so well informed it was not a problem. The people at the front desk have excellent customer service skills and are very professional. Yet very personable… I had time the morning I dropped off my car to see other customers dropping off and picking cars. There was an obvious consistency in the way customers were treated. Of course when there is any kind of repair (because of an accident) on your car it can be nerve racking. I was not disappointed when I saw my car for the first time after the repair. It was amazing. When I dropped the car off the interior was in desperate need of a good cleaning. Well to my surprise it was taken care of! I got into a beautifully repaired and an unexpectedly clean interior. I drove away perfectly please with Crash Champions and respected as a customer.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Excellent service, I appreciate the weekly updates
Returned Clean
Likely to Recommend - 4.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 1.0/5.0
Repair Quality - 3.0/5.0 -
Hard to communicate with service person whom was dealing with my car, felt like I was being lied to about what was holding up my repair. I was told the job would take 5 days and you had my vehicle for almost 6 weeks and the part needed is still not in. I was told that the bumper was to be replaced on my initial estimate and then it was just repaired and now you guys are trying to approve another bumper from my insurance, I have tried to communicate and the transparency with you guys is awful. I realize I am not the only customer and parts are hard to get however, I still have a not fully finished repair and I feel like since you got your money you’re going to leave my vehicle the way it is…. Unfinished!