Crash Champions #0632 Eagle Ranch

4.6 (5,013reviews)
91%
9111 Eagle Ranch Rd NW,  Albuquerque,  NM  87120

In operation 5 years.

As one of the fastest-growing and most exciting brands in the automotive industry, Crash Champions is the largest founder-led multi-shop operator (MSO) of high-quality collision repair service in the U.S. The company, which also operates the growing Crash Champions LUXE | EV Certified brand of highline and luxury EV repair centers, services customers at more than 650 state-of-the-art locations in 38 states across the U.S. Crash Champions was founded in 1999 as a single Chicago repair center by industry veteran and 2023 EY Entrepreneur of the Year Midwest award winner Matt Ebert. Crash Champions is a proud Level One Partner with the National Auto Body Council (NABC®), a regular supporter of the Navy SEAL Foundation, and a proud national sponsor of the Susan G. Komen® Foundation. All Crash Champions collision repair centers provide a written lifetime warranty and operate as a preferred destination for many of the nation’s leading automotive insurance providers.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat 9:00 am - 12:00 pm
* Holiday hours may differ.

Reviews (5,013)

Likely to Recommend

Repair Quality

Noah was very nice and informed me with everything that happened to my car. I'll be using your business definitely.

Customer Service

Noah took the time to answer all my questions. Noah did not leave me waiting Ling at all. I was very satisfied with Noah.

Returned Clean

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Repair Quality

They made my car look amazing! Super friendly staff, fast service! Thank you

Customer Service

Great service

Returned Clean

My Experience

They took the time to check everything on the car and repair it.

Likely to Recommend

Repair Quality

Beyond my expectations

Customer Service

Very friendly

Returned Clean

Likely to Recommend

Repair Quality

Vehicle was done within 1 day and work was excellent. We did have to wait a month from the estimate to the service date, so improvement there is needed. But overall, ladies at desk and service technicians were great!

Customer Service

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Repair Quality

Customer Service

Returned Clean

My Experience

Likely to Recommend

Repair Quality

Fantastic experience-could not be more pleased!

Customer Service

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Repair Quality

Customer Service

Returned Clean

Likely to Recommend

I've already started telling everyone about my horrible experience here.

Repair Quality

Customer Service

Prior to dropping off the vehicle, I was quoted four or five days for my repair. It took 19 days. I got charged for extra time with my rental but Enterprise fixed that after Gail called them. Car repair was done sufficiently but my car battery was dead upon me picking it up and it took Lt and his tech/mechanic 15/20 minutes to get my car jumped. Last of all, my windshield got cracked during the repair and they refused to correct this issue, stating that there was a chip in the crack so the crack probably stemmed from that. There was no chip in the location of my windshield when I dropped it off, and I know this because I was already planning on getting a different chip that isn't in the crack at all repaired after this car repair. This crack goes from the bottom of my windshield to three fourths of the way up to the top on the driver's side. I will now have to pay to replace the whole windshield because of this place's negligence.

Likely to Recommend

Repair Quality

10...very satisfied. Would definitely refer to anymore

Customer Service

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Repair Quality

Customer Service

Lolita and Marco were very helpful and nice to deal with. I'll continue to recommend this shop to others.

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Repair Quality

Customer Service

Returned Clean

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Repair Quality

Customer Service

Returned Clean

My Experience

Great customer service, Noah did a great job on explaining what was serviced to my vehicle. Would definitely recommend Crash Champions.

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Repair Quality

Customer Service

Returned Clean

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Repair Quality

Customer Service

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Repair Quality

Customer Service

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Repair Quality

Customer Service

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Repair Quality

The hood has a large gap on the passenger side and a tiny gap on the driver side. The remainder of the repair is unknown since parts are on back order.

Customer Service

Marcos was very informative throughout the process. However I was that we’d be able to see the aftermarket hood and if I was unsatisfied we’d order an oem hood that’s on back order then on pickup was told the aftermarket hood wasn’t returnable since it’s been painted.

Returned Clean

Likely to Recommend

Porque asen buen trabajo

Repair Quality

Excellent job

Customer Service