Crash Champions #0633 Juan Tabo
In operation 5 years.
As one of the fastest-growing and most exciting brands in the automotive industry, Crash Champions is the largest founder-led multi-shop operator (MSO) of high-quality collision repair service in the U.S. The company, which also operates the growing Crash Champions LUXE | EV Certified brand of highline and luxury EV repair centers, services customers at more than 650 state-of-the-art locations in 38 states across the U.S. Crash Champions was founded in 1999 as a single Chicago repair center by industry veteran and 2023 EY Entrepreneur of the Year Midwest award winner Matt Ebert. Crash Champions is a proud Level One Partner with the National Auto Body Council (NABC®), a regular supporter of the Navy SEAL Foundation, and a proud national sponsor of the Susan G. Komen® Foundation. All Crash Champions collision repair centers provide a written lifetime warranty and operate as a preferred destination for many of the nation’s leading automotive insurance providers.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
My Experience - 5.0/5.0 -
My experience was completely painless. You returned my vehicle a day early, which was appreciated! In addition, I had requested a small repair outside of the insurance claim. To my delight, Crash Champions made a gratis adjustment and I did not have to purchase a console lid, which could have been pricey. I was also very happy with the paint job and the vehicle detailing. Thanks!!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 3.0/5.0 -
I am fortunate that I did not need to pay for a rental while these repairs were happening. If I had, it would have been a significant financial burden.
Repair Quality - 4.0/5.0 -
Repairs took a lot of time. Coordination with Gieco didn't occur until after I had dropped my car off. Seemed like the first week - my car was just sitting in the queue not being worked on. Upon return of my vehicle, there were empty cardboard boxes and glass panels left in the back of the vehicle. I'm not sure how to dispose of these.
Customer Service - 4.5/5.0 -
Weekly check in phone calls were really helpful and appreciated.
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 3.5/5.0 -
Not sure. Since I did have a few issues with my repair
Repair Quality - 4.0/5.0 -
They did a good job on my repair. Matched the paint. Looks new. What I didn’t like was that they scratched my window, which they replaced at no cost to me. It was inconvenient. The spray was all over my car. It took a lot to get that greasy stuff off my windows and car. They also chipped the paint on one of my doors. I chose not to have them fix that because it would have been another day without my car.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0 -
Just a long wait but probably unavoidable! Tx u
Customer Service - 4.5/5.0 -
They did a good job Tx u
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Excellent staff, did great job on my car i got it back looking & smelling like a brand new car!!!!!
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Our car was ready sooner than we expected
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The repair took longer than expected, but also due to the extent of the damages; however, it was delivered as promised the day my son needed to drive it out of state for grad school. Your customer service is unbeatable by far by any other businesses in the same industry. It is so refreshing to have a live receptionist who answers the phone literally after the first ring, and to top it off, being super nice and helpful. Blake is the to go man and Haley, was so informative with the weekly update phone calls. Thank you so much to the whole team for an exceptional repair job on my son's car and the overall experience.