Crash Champions #0638 Bainbridge
In operation 22 years.
As one of the fastest-growing and most exciting brands in the automotive industry, Crash Champions is the largest founder-led multi-shop operator (MSO) of high-quality collision repair service in the U.S. The company, which also operates the growing Crash Champions LUXE | EV Certified brand of highline and luxury EV repair centers, services customers at more than 650 state-of-the-art locations in 38 states across the U.S. Crash Champions was founded in 1999 as a single Chicago repair center by industry veteran and 2023 EY Entrepreneur of the Year Midwest award winner Matt Ebert. Crash Champions is a proud Level One Partner with the National Auto Body Council (NABC®), a regular supporter of the Navy SEAL Foundation, and a proud national sponsor of the Susan G. Komen® Foundation. All Crash Champions collision repair centers provide a written lifetime warranty and operate as a preferred destination for many of the nation’s leading automotive insurance providers.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | 9:00 am - 12:00 pm |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Friendly professional Coordinated with enterprise perfectly A pleasure—thank you
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
I can’t thank everyone at Crash Champions for their kindness and professionalism. But even more the personal friendliness I felt, it was like we were all family. From keeping in touch with me regarding updates regarding the repair on my car to the speediness of completion. I will definitely refer Crash Champions to all my family and friends. It was a pleasure to have them do my repair. I would be remiss if I didn’t thank Tom for all he did to make this unfortunate time be bearable. Thank you again.
Likely to Recommend - 5.0/5.0 -
I have already told all my family and friends
Repair Quality - 5.0/5.0 -
I sent this survey on Sunday 5/16/2021 {\rtf1\ansi\ansicpg1252\cocoartf2579 \cocoatextscaling1\cocoaplatform1{\fonttbl\f0\fnil\fcharset0 .SFUI-Semibold;} {\colortbl;\red255\green255\blue255;\red0\green0\blue0;} {\*\expandedcolortbl;;\cssrgb\c0\c0\c0;} \deftab720 \pard\pardeftab720\partightenfactor0 \f0\fs38 \cf0 \expnd0\expndtw0\kerning0 \outl0\strokewidth0 \strokec2 }
Customer Service - 5.0/5.0 -
{\rtf1\ansi\ansicpg1252\cocoartf2579 \cocoatextscaling1\cocoaplatform1{\fonttbl\f0\fnil\fcharset0 .SFUI-Semibold;} {\colortbl;\red255\green255\blue255;\red0\green0\blue0;} {\*\expandedcolortbl;;\cssrgb\c0\c0\c0;} \deftab720 \pard\pardeftab720\partightenfactor0 \f0\fs38 \cf0 \expnd0\expndtw0\kerning0 \outl0\strokewidth0 \strokec2 }
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Super responsive, over-communicate and fast. They were terrific.
Likely to Recommend - 5.0/5.0 -
Yes, and have!!
Repair Quality - 4.0/5.0
Customer Service - 3.5/5.0 -
Allowed me to bring car for estimate the next day. Manager was very efficient had the rental in timely manner
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Adam Sullivan is the greatest!
Returned Clean
My Experience - 5.0/5.0 -
Great Customer Service
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great Customer Service
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 3.0/5.0
Repair Quality - 4.0/5.0
Customer Service - 2.0/5.0 -
Never got an email or a call with any updates with my car except when my car was ready to be picked up
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.0/5.0
Repair Quality - 4.5/5.0 -
Everything went well. A small delay caused an extra day of repairs but the attention to detail and very thorough detailing made the extra day worth it. Color was matched well, I have no complaints.
Customer Service - 4.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
They did a really good job fixing my front bumper and even replaced my headlight with a new clear one
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0 -
From initial look the car looks back to normal. Upon closer inspection you can still see where there is a scrape from the initial damage. I am not sure if a stranger would notice, but knowing where the damage was, I can see the line that was not fully filled.
Customer Service - 5.0/5.0 -
Customer service through the process was great. I have not followed up with the ability to still see a line.