Crash Champions #0639 Bedford Heights
In operation 5 years.
As one of the fastest-growing and most exciting brands in the automotive industry, Crash Champions is the largest founder-led multi-shop operator (MSO) of high-quality collision repair service in the U.S. The company, which also operates the growing Crash Champions LUXE | EV Certified brand of highline and luxury EV repair centers, services customers at more than 650 state-of-the-art locations in 38 states across the U.S. Crash Champions was founded in 1999 as a single Chicago repair center by industry veteran and 2023 EY Entrepreneur of the Year Midwest award winner Matt Ebert. Crash Champions is a proud Level One Partner with the National Auto Body Council (NABC®), a regular supporter of the Navy SEAL Foundation, and a proud national sponsor of the Susan G. Komen® Foundation. All Crash Champions collision repair centers provide a written lifetime warranty and operate as a preferred destination for many of the nation’s leading automotive insurance providers.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
My Experience - 5.0/5.0 -
It took two months to get my car fixed. And at first I was a little frustrated but then I thought to myself you know what this place was highly recommended and if two months is what it takes to fix my car then so be it. But you guys did excellent work to my car. I can tell that it was even in an accident. Thanks so much
Likely to Recommend - 5.0/5.0 -
They were recommended to me. And I would most definitely recommend them to other people
Repair Quality - 5.0/5.0 -
You guys had my car for 2 months but it was giving you problems. The gentleman that hit me really banged my car up. But after two months I finally got it back. And it looks just as it did when I got it. My car runs very well. So thanks
Customer Service - 5.0/5.0 -
Every one was great. They kept me informed and I really appreciate that.
Returned Clean
Likely to Recommend - 0.5/5.0
Repair Quality - 0.5/5.0
Customer Service - 0.5/5.0
Likely to Recommend - 0.5/5.0 -
There are too many other good body shops to roll the dice here twice.
Repair Quality - 3.5/5.0 -
Vehicle was not fully assembled and checked + passengers side windshield cowling trim part missing. Hood alignment and fitment is so so. It never leaves me with a good feeling when I find loose parts in the car and have to go on a scavenger hunt to figure out where they need to go. I took care of the rear hatch hand-hold grip myself.. the cowling trim part is still missing. Engine bay had buffing compound splatter on all the plastics (I cleaned that up as well). None of the door trim was replaced and of course the roof was not repaired. Hail damage is still visible along the windshield roof line.
Customer Service - 3.5/5.0 -
Look, here's the simplicity of it. I rely on attention to detail and and a job done well, not quick. I'd rather deal with a complete a-hole that gets it right the first time than a smooth talker that I have to go back for a 2nd look.
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0 -
Overall very good. When I first arrived for my confirmed appointment they could not find my records. They implied that the insurance company and/or I had not made the proper arrangements. Only when I insisted and a third person checked did they realize it was arranged properly.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great job
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Everyone I met there were so friendly and helpful. And I love the way my car looks.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.0/5.0
Repair Quality - 4.0/5.0
Customer Service - 4.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 4.0/5.0 -
One important part has not arrived yet. So my response is based on total completion of the job.
Customer Service - 5.0/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0 -
Disappointed that car wasn't ready when originally promised. However, it was balanced by the quality of repair.
Customer Service - 4.5/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
The service was great, the company did a fine job with my car and I do recommend anyone to check this out
Returned Clean
My Experience - 4.5/5.0
Likely to Recommend - 4.0/5.0
Repair Quality - 4.0/5.0
Customer Service - 4.5/5.0
Likely to Recommend - 3.0/5.0
Repair Quality - 2.5/5.0
Customer Service - 2.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Very nice got my car done before the original date loved working with them
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Michael was very helpful throughout the whole process. Made it simple and easy. Much appreciated! Would recommend for sure to others.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Precious was excellent keeping me informed of when my car would be finished. I would recommend their services.
My Experience - 5.0/5.0 -
I used Crash Champions before, they did a good job and Im pleased. If I have any further car repairs,they will definitely get our business and if anyone asks for a repair shop, ill pass their info on.
Likely to Recommend - 5.0/5.0 -
A friend of mine got into a accident about 2 weeks ago and I did pass the info on
Repair Quality - 5.0/5.0 -
This is my second time trusting my car to CC and I'm very satisfied with there work.
Customer Service - 5.0/5.0 -
Everything went well. The car was taken care of by the promised date and everything was good as I expected.