Crash Champions #0639 Bedford Heights

4.6 (1,106reviews)
93%
5178 Richmond Road,  Bedford Heights,  OH  44146

In operation 5 years.

As one of the fastest-growing and most exciting brands in the automotive industry, Crash Champions is the largest founder-led multi-shop operator (MSO) of high-quality collision repair service in the U.S. The company, which also operates the growing Crash Champions LUXE | EV Certified brand of highline and luxury EV repair centers, services customers at more than 650 state-of-the-art locations in 38 states across the U.S. Crash Champions was founded in 1999 as a single Chicago repair center by industry veteran and 2023 EY Entrepreneur of the Year Midwest award winner Matt Ebert. Crash Champions is a proud Level One Partner with the National Auto Body Council (NABC®), a regular supporter of the Navy SEAL Foundation, and a proud national sponsor of the Susan G. Komen® Foundation. All Crash Champions collision repair centers provide a written lifetime warranty and operate as a preferred destination for many of the nation’s leading automotive insurance providers.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.

Reviews (1,106)

My Experience

My Experience

I appreciated the texts and calls updating me on how everything went and how well my car was repaired, thank you to you all. I will recommend you to everyone I know.

Likely to Recommend

Definitely, I already recommended people to go here

Repair Quality

I had a great experience here, quick responses, updated every day there was a change and communication was great. Staff is very friendly and helpful and definitely worth 5 stars and recommending to everyone.

Customer Service

Returned Clean

Likely to Recommend

I will refer anyone to crash champions for a collision service. It was a great experience here.

Repair Quality

The repair quality was excellent. Everything that needed to be replaced or fixed was done properly and neat.

Customer Service

Customer service was top notch. They responded to calls and emails very efficiently and fast.

Returned Clean

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Repair Quality

Customer Service

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Great service

Repair Quality

Professional, great service, great repairs & staff.great communication as well.

Customer Service

Kind, professional and great explanation and communication

Returned Clean

Likely to Recommend

I am pleased with the quality of the work, but the lack of communication was frustrating -- especially after I explicitly requested an update within a specific, reasonable timeframe.

Repair Quality

Customer Service

Communication about the status of my repair was poor.

Returned Clean

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Repair Quality

Customer Service

Returned Clean

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Repair Quality

Customer Service

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Repair Quality

Customer Service

Returned Clean

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Repair Quality

Customer Service

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Repair Quality

Customer Service

Returned Clean

My Experience

I love my car. It’s back the way it was when I first brought it. You guys did a great job.

My Experience

I was given a date and time of completion, and it was done on time

Likely to Recommend

Repair Quality

Customer Service

My Experience

Customer Service was fantastic!

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Repair Quality

Customer Service

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Repair Quality

Customer Service

Returned Clean

Likely to Recommend

I have recommended many people

Repair Quality

They always do a great job

Customer Service

Friendly and do a great job

Returned Clean

My Experience

Precious was awesome with keeping me updated. The process from dropping off the vehicle to picking up was made so simple!

Likely to Recommend

Repair Quality

Customer Service

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Repair Quality

Customer Service

My Experience

Precious was extremely personable and nothing but helpful. The shop did a better job with my vehicle than the dealership I bought it from.

Likely to Recommend

Repair Quality

I'm pretty sure I filled this out once already. Precious was very personable and efficient. The folks who worked on my vehicle did an awesome job.

Customer Service

My Experience

Took to long, didn’t have a rental

Likely to Recommend

Most work was good

Repair Quality

One done one to go later

Customer Service

Waiting on you to finish my repairs