Crash Champions #0642 Rocky River
In operation 26 years, 5 years at this location.
As one of the fastest-growing and most exciting brands in the automotive industry, Crash Champions is the largest founder-led multi-shop operator (MSO) of high-quality collision repair service in the U.S. The company, which also operates the growing Crash Champions LUXE | EV Certified brand of highline and luxury EV repair centers, services customers at more than 650 state-of-the-art locations in 38 states across the U.S. Crash Champions was founded in 1999 as a single Chicago repair center by industry veteran and 2023 EY Entrepreneur of the Year Midwest award winner Matt Ebert. Crash Champions is a proud Level One Partner with the National Auto Body Council (NABC®), a regular supporter of the Navy SEAL Foundation, and a proud national sponsor of the Susan G. Komen® Foundation. All Crash Champions collision repair centers provide a written lifetime warranty and operate as a preferred destination for many of the nation’s leading automotive insurance providers.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.0/5.0 -
There was a level of confusion and forgetfulness from a particular office person that seemed more than usual, but everyone was always very pleasant.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Fast, reliable, and affordable. Very happy with my service
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Great communication. Would recommend
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0 -
I was very happy with the work performed.
Customer Service - 4.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Everyone was very professional. Good communication.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Looks as good as new
Customer Service - 5.0/5.0 -
Really excellent customer service. Very professional. Great communication.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
I had a great experience with Crash Champions getting a dent on my car door repaired. From the moment I walked in, the staff was professional, friendly, and easy to work with. They explained the repair process clearly and kept me updated along the way, which I really appreciated.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
My neighbor looked at it and said it was really good job
Repair Quality - 5.0/5.0 -
Very nice looks new
Customer Service - 5.0/5.0 -
Very nice person
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Staff was really professional and accommodating
My Experience - 5.0/5.0 -
Crash champion did an awesome job fixing my 2025 kia. Cant even tell it was damaged also they kept me updated on what was being done & I had my car back when they said,they also took care of the rental car. I highly recommend crash champions
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 2.0/5.0
Repair Quality - 2.0/5.0 -
My door electronics were disconnected in my door from my handle and I had to take the door off and reconnect it and now a light came on for my new light headlight saying to check it. But I am grateful that my car is not dented anymore and the paint job looks nice.
Customer Service - 4.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Quick service and good work. Impressed with the speed and courtesy of the team. Hopefully won’t need to be back but know I’m in good hands if I do!
Likely to Recommend - 4.0/5.0
Repair Quality - 4.0/5.0
Customer Service - 4.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Tom was very realistic and helpful with my estimate but set expectations that additional damage could be found once they started working. The work came in under the estimate which was the cherry on top. My car looks perfect again! Vinny was outstanding! He was honest, realistic, kind, and professional. I felt like an important customer and that my time mattered and was something he took seriously. Vinny made sure my drop off and rental car situation went smoothly so I could get back to work. He answered tons of questions I had on pickup day and was very patient. Even after I picked up my vehicle he noticed I had left my garage door opener in the rental car! He called me immediately! He waited for me to come back before leaving for the day which I really appreciated. You really don’t get top notch, reliable, and kind service like this anymore! Not that I want to come back anytime soon, but you’ve won a loyal customer in me thanks to Tom and Vinny’s outstanding service! Thank you!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Outstanding customer service, care, honesty and professionalism!