Crash Champions #0681 Port St Lucie

4.7 (1,727reviews)
92%
1650 SE Village Green Drive,  Port St. Lucie,  FL  34952

In operation 5 years.

As one of the fastest-growing and most exciting brands in the automotive industry, Crash Champions is the largest founder-led multi-shop operator (MSO) of high-quality collision repair service in the U.S. The company, which also operates the growing Crash Champions LUXE | EV Certified brand of highline and luxury EV repair centers, services customers at more than 650 state-of-the-art locations in 38 states across the U.S. Crash Champions was founded in 1999 as a single Chicago repair center by industry veteran and 2023 EY Entrepreneur of the Year Midwest award winner Matt Ebert. Crash Champions is a proud Level One Partner with the National Auto Body Council (NABC®), a regular supporter of the Navy SEAL Foundation, and a proud national sponsor of the Susan G. Komen® Foundation. All Crash Champions collision repair centers provide a written lifetime warranty and operate as a preferred destination for many of the nation’s leading automotive insurance providers.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat 9:00 am - 12:00 pm
* Holiday hours may differ.
I-Car

Reviews (1,727)

Likely to Recommend

Repair Quality

The original repair time estimate was 2 weeks. My vehicle was repaired and completed in 4 days!! I really appreciate it!!

Customer Service

They kept me informed in real time!

Likely to Recommend

Repair Quality

I was absolutely thrilled with the service that was provided to me. The lead mechanic really knows his stuff and all the women in the reception area are angels!!!

Customer Service

I was absolutely thrilled with the service that was provided to me. The lead mechanic really knows his stuff and all the women in the reception area are angels!!!

Returned Clean

Likely to Recommend

Repair Quality

It was a very easy process, they took care of me from start to finish. I have received updates every other day on my car. Kudos to the staff. I would definitely recommend.

Customer Service

Fran and Joe excellent.

Likely to Recommend

Repair Quality

The quality of paint and replacement parts was excellent… majority of the grill inserts are not fully set

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Awesome customer service from the very beginning Fran to the amazing tech who always keep me informed on the status of my repair. Love you guys!!!

Customer Service

Returned Clean

My Experience

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Amazing work and work done on time. Would definitely get my vehicle worked on through Crash Champions.

Customer Service

Great customer service and was on top of communication on work getting done.

Likely to Recommend

Repair Quality

Customer Service

My Experience

Brian kept me informed through every process. Quick turn around. Everyone was very helpful and professional

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Good job as promised.

Customer Service

Kept me informed, was very helpful, and very professional.

Returned Clean

My Experience

Fabulous customer service from Brian. Stayed in contact with me during the entire process. My vehicle looks great. Thanks to the repair team for doing such a beautiful job.

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

If i get the opportunity to choose, wouldnt go back

Repair Quality

Took their time

Customer Service

Girls were okay. Sometimes not

My Experience

Likely to Recommend

Repair Quality

Customer Service

Awesome service,fast and 100% reliable

Returned Clean

Likely to Recommend

I will definitely be recommending Crash Champions to anyone who asks.

Repair Quality

Looks great and runs good!

Customer Service

Absolutely amazing team. From front desk to call center to mechanics. Everyone made everything a smooth transaction and answered any questions I had.

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

My Experience

My right tail light is cracked , which is not shown in the existing damage report or dropoff photo (even when magnified). An additional photo was provided in a different lighting without any indication of the date it was taken that showed a crack. Accordingly, no resolution was offered. The shop also drove my vehicle 15 miles to get an alignment which did not include proper inflation of my tires or return of my valve stem caps apparently. Used 1/4 tank of gas in the process without offering a courtesy fuel replacement. No detail was provider as advertised on the website.

Likely to Recommend

Repair Quality

Shop broke my tail light and lied about it. Also installed an ill fitting or misaligned hood and every time I turn right my hood warning goes off. They did not properly inflate my tires and lost all 4 of my original valve stem caps.They replaced 2 with mismatches and left the other 2 uncapped. Did not detail my car. A 10 day repair was extended to 6 weeks and was not only improperly completed but included additional damage.

Customer Service

The office was very nice. However, the service advisor insulted my intelligence with his outright lie about my tail light. He claimed that despite remembering to document several minor dings, the shop “totally forgot” to record a fully cracked tail light in the existing damage section of the intake form. He even sent a photo with no crack, then sent a cropped, seemingly edited photo in an unknown environment with no timestamp. The crack is fresh and clean, inconsistent with 6 week old damage.

Likely to Recommend

I already have.

Repair Quality

Great service and follow up. Will always recommend.

Customer Service

Great customer service.

Returned Clean