Crash Champions #0689 Longwood
In operation 26 years, 5 years at this location.
As one of the fastest-growing and most exciting brands in the automotive industry, Crash Champions is the largest founder-led multi-shop operator (MSO) of high-quality collision repair service in the U.S. The company, which also operates the growing Crash Champions LUXE | EV Certified brand of highline and luxury EV repair centers, services customers at more than 650 state-of-the-art locations in 38 states across the U.S. Crash Champions was founded in 1999 as a single Chicago repair center by industry veteran and 2023 EY Entrepreneur of the Year Midwest award winner Matt Ebert. Crash Champions is a proud Level One Partner with the National Auto Body Council (NABC®), a regular supporter of the Navy SEAL Foundation, and a proud national sponsor of the Susan G. Komen® Foundation. All Crash Champions collision repair centers provide a written lifetime warranty and operate as a preferred destination for many of the nation’s leading automotive insurance providers.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | 9:00 am - 12:00 pm |
Likely to Recommend - 0.5/5.0 -
Will never recommend. Only came here because it was the only place the insurance could handle
Repair Quality - 0.5/5.0 -
The doors do not align. The front passenger doors constantly grinds against the body of the car making a popping sound. The back door doesn’t seal when closing leaving my back seat and car floor wet from the raining that’s been happening. Will be taking back. All to include they left the wheel in the trunk of the car instead of discarding it themselves.
Customer Service - 1.0/5.0 -
They were nice but their mechanics don’t inspect anything.
Returned Clean
My Experience - 5.0/5.0 -
It exceeded my expectations; they completed the car repairs in a short amount of time, and all the replaced and painted parts look to be in excellent condition. Everything was very professional, and the follow-up—from both customer service and the adjuster—was very clear. Best regards Elcida
Likely to Recommend - 5.0/5.0 -
professional and hight quality
Repair Quality - 5.0/5.0 -
Excellent customer service and profesional repaired
Customer Service - 5.0/5.0 -
Excellent
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Excellent customer service. They handled everything for me from start to finish including rental car arrangement.
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
My Experience - 5.0/5.0 -
High quality service overall. Amazing front desk and quality of work
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great work and timely.
Customer Service - 5.0/5.0
Likely to Recommend - 2.5/5.0
Repair Quality - 3.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
The team went above and beyond to deliver my car when there was a mixup and it wasn’t at the shop when I came early.
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0 -
Really 9.5... we are waiting to resolve the rear camera calibration error. They are graciously working around my schedule to resolve.
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Appreciated the feedback system.
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0 -
Very pleased
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
My experience with them was very professional, and the customer service was great, sliding me in a rental.
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
I appreciate getting text about my repairs and it was done when they said it would be done. Very great service.
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Excellent communication, prompt service and quality work. Thanks
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Bryan and his team were completely professional and so easy to navigate through to get my car repaired. They over delivered and made what was an unfortunate incident with my car and turned it into something that didn’t seem so stressful this week. Top class collision center. Thank you for your help this week
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
The repair was completed quickly and I am very happy with the results. Elsie was phenomenal in her manner, concern and ability. I was very pleased with the whole process.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
They were very accommodating and explained how the process works. Elsie was very helpful and kept me informed.