Crash Champions #0693 Armenia Ave
In operation 4 years.
As one of the fastest-growing and most exciting brands in the automotive industry, Crash Champions is the largest founder-led multi-shop operator (MSO) of high-quality collision repair service in the U.S. The company, which also operates the growing Crash Champions LUXE | EV Certified brand of highline and luxury EV repair centers, services customers at more than 650 state-of-the-art locations in 38 states across the U.S. Crash Champions was founded in 1999 as a single Chicago repair center by industry veteran and 2023 EY Entrepreneur of the Year Midwest award winner Matt Ebert. Crash Champions is a proud Level One Partner with the National Auto Body Council (NABC®), a regular supporter of the Navy SEAL Foundation, and a proud national sponsor of the Susan G. Komen® Foundation. All Crash Champions collision repair centers provide a written lifetime warranty and operate as a preferred destination for many of the nation’s leading automotive insurance providers.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | 9:00 am - 12:00 pm |
Likely to Recommend - 4.5/5.0
Repair Quality - 4.0/5.0
Customer Service - 4.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Communication was great. Repair seemed perfect.
Customer Service - 5.0/5.0 -
Very helpful and well informed.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Eliza was very helpful and patient with all my questions and concerns
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0 -
Not sure that the paint is a good match but will give it at least 30 days to see if curing makes a difference.
Customer Service - 4.5/5.0 -
Both Nick and Tom were very friendly to work with. However, I tried to call several times and no one answered in the Service Dept. I understand they might have been checking on things in the body shop or field but cell phone connectivity would have been nice.
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 0.0/5.0 -
When I picked up my car looks great on the outside but something’s was faulty like the door handle is wiggly and my door started leaking when it was started pouring rain and I didn’t understand how this was happening when the piece on the door looks fine I hope to get this all resolved soon
Likely to Recommend - 4.0/5.0
Repair Quality - 4.0/5.0 -
I am noticing 2 things with my vehicle the door is not on properly I need alot of wind coming through and seen if they is having a acceleration issue when I hit my gas it seem to kind stall idk
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
I loved working with Nick. He kept me informed and my car was ready as promised! Absolutely kind and professional!
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
Everything was amazing. From scheduling pick up of vehicle to how easy the paying and picking up process was!
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0 -
Overall amazing customer service. Always willing to answer questions and made the entire process very easy. My only complaint is that I was told I would receive a call once they had ordered parts with the estimate completion time but I never did. They did get my car ready in 2 weeks which is absolutely amazing!
Returned Clean
My Experience - 0.0/5.0 -
It wasn’t the best experience I’ve had with a body shop due to logistics issues and body panels not matching up due to them not being OEM. In the end Tom made it right and I am satisfied with the final product. I would use this business again!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Looks great, and fair priced
Customer Service - 5.0/5.0 -
Was great aswell
Returned Clean
My Experience - 5.0/5.0 -
It looks very good paint looks good people were very nice made my inconvenience more pleasant thank you
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
My jeep looks awesome
Customer Service - 5.0/5.0 -
The repair process could not of been easier. Crash Champions communication was great and they even took back my rental car. Thank you for being a preferred shop of Liberty Mutual.
My Experience - 5.0/5.0 -
The best customer service! They were fast and the repair looks great. From the manager to the receptionist to the gentleman working on my vehicle; they all made a bad experience much better. Thanks! A customer for life.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Everyone was great! The manager, the customer rep, the receptionist were all very helpful and courteous. I highly recommend this location!