Crash Champions #0693 Armenia Ave
In operation 4 years.
As one of the fastest-growing and most exciting brands in the automotive industry, Crash Champions is the largest founder-led multi-shop operator (MSO) of high-quality collision repair service in the U.S. The company, which also operates the growing Crash Champions LUXE | EV Certified brand of highline and luxury EV repair centers, services customers at more than 650 state-of-the-art locations in 38 states across the U.S. Crash Champions was founded in 1999 as a single Chicago repair center by industry veteran and 2023 EY Entrepreneur of the Year Midwest award winner Matt Ebert. Crash Champions is a proud Level One Partner with the National Auto Body Council (NABC®), a regular supporter of the Navy SEAL Foundation, and a proud national sponsor of the Susan G. Komen® Foundation. All Crash Champions collision repair centers provide a written lifetime warranty and operate as a preferred destination for many of the nation’s leading automotive insurance providers.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | 9:00 am - 12:00 pm |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
They work fast and are great people.
Customer Service - 5.0/5.0 -
Very friendly
My Experience - 5.0/5.0 -
Great job! Very Professional, a breeze to deal with. Thank You
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Josie was the best rep I have ever experienced when dealing with a body shop.
Customer Service - 5.0/5.0 -
Great Experience!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Great service and friendly staff
My Experience - 5.0/5.0 -
I would absolutely recommend Crash Champions in South Tampa to anyone! Melissa provides excellent customer service on the phone as well as in person and Orlando was so friendly and answered every single question I had without any hesitation. My car looks beautiful! Thank you
Likely to Recommend - 5.0/5.0 -
I would absolutely recommend Crash Champions to anyone I know. I was able to make an appointment for an estimate within a week and then scheduling the repair was easy around my schedule. Everyone there provided the best customer experience and really made this situation as painless as possible.
Repair Quality - 5.0/5.0 -
Excellent repair work!
Customer Service - 5.0/5.0 -
Melissa provides the best customer service. She is so patient and explains everything with ease!
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Jossie, Melissa and the entire team at Crash Champions did an excellent job and were so great to work with. Highly recommend them!
Customer Service - 5.0/5.0 -
Melissa and Jossie were so understanding and helpful.I appreciate their professionalism and patience.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 2.5/5.0
Repair Quality - 2.0/5.0 -
First initial issue was fixed, was told I was going to get a call back to fix the roof issue but never was contacted again. Contacted them 2-3 times and no response back.
Customer Service - 3.5/5.0 -
Orlando was very friendly and professional
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
Good people there
Repair Quality - 5.0/5.0 -
You're very nice everybody work there
Customer Service - 5.0/5.0 -
Very professional
Likely to Recommend - 5.0/5.0 -
Great job
Repair Quality - 5.0/5.0 -
The exterior was done well but for tape on gas tank
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Melissa was very helpful each time I called. She helped get things done and was very informative.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 0.5/5.0
Repair Quality - 0.5/5.0 -
I was sent here at the recommendation of my insurance company for body repairs. From the start this shop was a disappointment. The communication regarding time frames was nonexistent. I'd consistently have to call for updates only to be given inaccurate information at every step in the process. When my vehicle was finally available I pick it up, only to find there was a new scrape in one of the doors. The shop repaired it the following week. Now that my truck is back home again, I find that in reassembling the truck bed they broke my tailgate and the feature that allows open assist on the tailgate (preventing it from slamming down) no longer works. I'm now having to take my truck in to a shop I trust to fix what damage was done by this body shop.
Customer Service - 0.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Crash champions did a great job in repairing my car,
Customer Service - 5.0/5.0
Likely to Recommend - 3.5/5.0
Repair Quality - 3.5/5.0 -
The work appears to be well done but it seemed to take a very long time for such a small issue and I was never updated unless I called. It was fine since it was through insurance but I imagine the duration of the repair would have put a lot of stress and financial burden on someone without.
Customer Service - 4.0/5.0 -
Friendly to speak with but had to repeatedly reach out for information.
Likely to Recommend - 3.0/5.0 -
It's close, that's convenient, but more attention needs to be placed on quality.
Repair Quality - 2.0/5.0 -
The team did a good job with the repair of the vehicle. My complaint is with the small details that are part of the overall finished quality product. Fasteners where missing, the hood was uneven, interior door panel was loose, mud flap was hanging sideways, engine cover underneath vehicle was barely hanging on, I still have a message on the display that hasn't cleared, driver's side window wasn't programmed to automatically go up, a razor blade was left between the hood and windshield. It's as if a quality inspection was not performed. The front sensors is still being troubleshot because it's not working. Given all the oversights, I would not be surprised if the sensor is disconnected.
Customer Service - 3.5/5.0 -
Customer service ladies are taking care of business. But they can only do so much to give the best impression of the shop.