Crash Champions #0723 Walnut Creek Main
In operation 27 years, 4 years at this location.
As one of the fastest-growing and most exciting brands in the automotive industry, Crash Champions is the largest founder-led multi-shop operator (MSO) of high-quality collision repair service in the U.S. The company, which also operates the growing Crash Champions LUXE | EV Certified brand of highline and luxury EV repair centers, services customers at more than 650 state-of-the-art locations in 38 states across the U.S. Crash Champions was founded in 1999 as a single Chicago repair center by industry veteran and 2023 EY Entrepreneur of the Year Midwest award winner Matt Ebert. Crash Champions is a proud Level One Partner with the National Auto Body Council (NABC®), a regular supporter of the Navy SEAL Foundation, and a proud national sponsor of the Susan G. Komen® Foundation. All Crash Champions collision repair centers provide a written lifetime warranty and operate as a preferred destination for many of the nation’s leading automotive insurance providers.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Debit Card
- Spanish
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
My Experience - 5.0/5.0 -
They did a wonderful job through the entire process! We really appreciated their professionalism and will use them again.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
They did a wonderful job!
Customer Service - 4.5/5.0
Returned Clean
My Experience - 5.0/5.0 -
To Whom It May Concern, I am writing to highly recommend the exceptional service I received at Caliber Collision in Mountain View, CA, and to specifically recognize Chris Pacheco, my assigned mechanic. From the very beginning, Chris demonstrated professionalism, knowledge, and empathy as he assessed the damage to my Toyota RAV4, which had been vandalized. The car needed bodywork, paint restoration, and repair of several damaged areas. Chris quickly understood the full scope of work and provided a clear, honest, and transparent explanation of the necessary repairs. Throughout the entire process, Chris maintained excellent communication—keeping me informed of each step and ensuring I felt confident and reassured. When I returned to pick up my vehicle, I was genuinely impressed. My RAV4 looked brand new again, restored with precision and care. I am truly grateful for the outstanding service provided by Chris and the Caliber Collision team. Thank you, Chris, for your superb attention to detail and dedication to customer satisfaction. I would not hesitate to return or recommend your services to others. Sincerely, Ana Pezzolla
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great job by whole team
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
So nice and amazing, made it super easy to drop off the rental too. Very quick work and everyone there is very helpful!! Especially the brunette girl there, she was lovely!
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
This team is professional. Completed the job quickly and offered to take my rental car back to enterprise. I would recommend them.
Likely to Recommend - 5.0/5.0 -
I think the repair is fine. They didn't leave my steering wheel where it was when I left the car with them and it irritates me to have things changed for seemingly no reason. But that is a personal gripe.
Repair Quality - 5.0/5.0
Customer Service - 4.0/5.0 -
There was no parking space so I had to wait outside with my car for the initial evaluation. They kept me waiting 1/2 hour, 20 minutes after my appointment, and I had to call in to ask where the evaluator was. She did come out five minutes after that but I think they should keep appointment time.
My Experience - 5.0/5.0 -
I appreciate the fine service
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Great Service and curtesy
My Experience - 5.0/5.0 -
I had a great experience with Crash Champions at the 2288 N.Main St, Walnut Creek location. Natalie at the front desk was friendly and welcoming. I was happy they were able to take me Enterprise to get the car rental. I was also very impressed to find out they would deliver the car to my workplace and return the car rental as well! Victor who delivered the car was prompt and courteous. The whole process was so convenient which helped a lot with having a busy work schedule. Thanks Crash Champions!
Likely to Recommend - 3.5/5.0
Repair Quality - 1.5/5.0 -
I may need to return
Customer Service - 2.5/5.0 -
I may need to return, the hood does not look flush on one side.
My Experience - 5.0/5.0 -
We appreciated the politeness and friendliness of the staff
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
It seems everything is as before
Customer Service - 5.0/5.0 -
Polite but friendly staff kept us updated on the repair progress
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0 -
Very satisfied
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Nataly is a very professional and very nice person.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Nice staff and good repair and very responsible.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
They were excellent in keeping me up to date on the status of my car.