Crash Champions #0726 Burke North

4.6 (1,560reviews)
91%
555 Burke St,  San Jose,  CA  95112

In operation 4 years.

As one of the fastest-growing and most exciting brands in the automotive industry, Crash Champions is the largest founder-led multi-shop operator (MSO) of high-quality collision repair service in the U.S. The company, which also operates the growing Crash Champions LUXE | EV Certified brand of highline and luxury EV repair centers, services customers at more than 650 state-of-the-art locations in 38 states across the U.S. Crash Champions was founded in 1999 as a single Chicago repair center by industry veteran and 2023 EY Entrepreneur of the Year Midwest award winner Matt Ebert. Crash Champions is a proud Level One Partner with the National Auto Body Council (NABC®), a regular supporter of the Navy SEAL Foundation, and a proud national sponsor of the Susan G. Komen® Foundation. All Crash Champions collision repair centers provide a written lifetime warranty and operate as a preferred destination for many of the nation’s leading automotive insurance providers.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Debit Card
Languages
  • Spanish
  • Vietnamese
  • Russian
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat 9:00 am - 12:00 pm
* Holiday hours may differ.

Reviews (1,560)

Likely to Recommend

Repair Quality

Customer Service

They did a good job.

Returned Clean

My Experience

Thank you very much for a good job

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Thank you you did an outstanding job

Customer Service

Thank you

My Experience

Friendly a professional!

My Experience

Excellent

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I figure out some new damages on my car when I took it.

Customer Service

My Experience

You guys did a great job A+++

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Repair Quality

job well done.

Customer Service

Returned Clean

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Evelyn was excellent

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Very likely

Repair Quality

It was good

Customer Service

It was good

Returned Clean

My Experience

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AAA should evaluate this repair shop's qualifications, experience, and service charges. This repair shop has one central repair facility and several satellite offices. This adds more cost to the consumers.

Repair Quality

1. My left rear tail light was assembled poorly and loosely. I had to ask them to redo again. 2. Auto parking sensors were replaced but now it was alarming sometimes after raining, even we didn't perform parking. This problem happens sometimes but not all the times. 3. Rear bumper cover was replaced and now the bumper has loose surface on both sides. Not sure this is due to OEM parts, missing parts inside the bumper, or craftsmanship. 4. Gas tank cover is out of alignment but is still function properly. 5. Rear liftgate is out of alignment but is still functional properly.

Customer Service

1. Very poor repair quality in rear tail light assembly (had to send car back for repair again) 2. Auto parking sensors were replaced but still malfunction after raining occasionally. 3. Poor alignment work in gas tank cover, liftgates. 4. Still have loose surface in the new rear bumper cover. 5. Repair cost is extremely high and hard to justify.

My Experience

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Friendly

My Experience

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Mission screws missing bolts loose panels Scratch on new part. The hole fender flare has no screws. Painted part look like horrible

Customer Service

My Experience

Love crash champions. The whole team is amazing. Praying I don’t have to come back for a while, but will refer friends!

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Great costumer service

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they need to improve their quality of workmanship. Customer service was very good.

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