Crash Champions #0726 Burke North

4.6 (1,560reviews)
91%
555 Burke St,  San Jose,  CA  95112

In operation 4 years.

As one of the fastest-growing and most exciting brands in the automotive industry, Crash Champions is the largest founder-led multi-shop operator (MSO) of high-quality collision repair service in the U.S. The company, which also operates the growing Crash Champions LUXE | EV Certified brand of highline and luxury EV repair centers, services customers at more than 650 state-of-the-art locations in 38 states across the U.S. Crash Champions was founded in 1999 as a single Chicago repair center by industry veteran and 2023 EY Entrepreneur of the Year Midwest award winner Matt Ebert. Crash Champions is a proud Level One Partner with the National Auto Body Council (NABC®), a regular supporter of the Navy SEAL Foundation, and a proud national sponsor of the Susan G. Komen® Foundation. All Crash Champions collision repair centers provide a written lifetime warranty and operate as a preferred destination for many of the nation’s leading automotive insurance providers.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Debit Card
Languages
  • Spanish
  • Vietnamese
  • Russian
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat 9:00 am - 12:00 pm
* Holiday hours may differ.

Reviews (1,560)

My Experience

I liked the job was done quickly and the lady who helped us is friendly and nice. I really appreciate that

Likely to Recommend

Repair Quality

Brenda is nice and know her job very well

Customer Service

Returned Clean

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Repair Quality

Iliana, was a very big help.

Customer Service

Returned Clean

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Repair Quality

Customer Service

My Experience

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Repair Quality

Customer Service

Returned Clean

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Repair Quality

Evelyn was proactive taking care of my case at crash champions. She always updates me with what’s happening especially my car insurance that takes forever to respond to payment requests. Excellent job!

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Return calls should be be made more timely when left on voicemail. I didn’t receive one until Ito call two days later to get a status on my car.

Customer Service

Return calls should be be made more timely when left on voicemail. I didn’t receive one until Ito call two days later to get a status on my car.

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Customer service is very good and the person is very knowledgeable regarding any quiuires related to repair/paper work.

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Repair Quality

Customer Service

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Repair Quality

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Repair Quality

The quality of repair somehow yes but after no .

Customer Service

The shop completed the work , although they miss one button in the fender that needs to come back to the repair shop. Then they removed the side cover inside the compartment and noted missing tools for the car . Need to come back again . They stated they will replace until now have not heard from them . Left voicemail no callback . Hope to hear from the repair shop staff soon. Its been a week .

My Experience

Good communication. Minimal delays if any.

Likely to Recommend

I've used this shop before and would do so again if the need arose. Name has changed but service is still A+.

Repair Quality

Attention to detail. No shortcuts.

Customer Service

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Repair Quality

Very satisfied

Customer Service

Very happy

Returned Clean

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Long process and slow response.

Repair Quality

It took almost 3 weeks to finish my truck. Moreover, front bumper and fender won't connect properly or line up.

Customer Service

Your company took 3 weeks to complete and release my truck plus your technician screwed up my right door by installing mechanism back incorrectly with noise and skid.

Returned Clean

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Repair Quality

Customer Service

Returned Clean

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Repair Quality

The person whom I met was Ms. Yalily Caser. Yalily was very good at her job, from A to Z. From the time I brought my car to the shop till the time she had to schedule several times for my convenience to pick up the car which looks good after repaired. So far I've had very good feelings toward the workmanship of CrashChampons. 2 thumbs up ! Dave

Customer Service

Returned Clean

My Experience

The repair went well. I am satisfied with the outcome.

Likely to Recommend

Will do

Repair Quality

Great work

Customer Service

Great customer service

Returned Clean

My Experience

Hello, We were more than Happy w/ our GdDaughters Honda repairs. Excellent service, work detail especially w/ perfection and Iliana was Super Great. She always greeted me w/ friendly smile and kept me in the loop of all the work being completed. I would definitely recommend your service. Thank You Carmen Garza wife of Juan Villarreal

My Experience

Likely to Recommend

Repair Quality

Totally satisfied

Customer Service

The staff was courteous, professional and knowledgeable

Likely to Recommend

Repair Quality

Customer Service