Crash Champions #0728 Los Gatos
In operation 27 years, 4 years at this location.
As one of the fastest-growing and most exciting brands in the automotive industry, Crash Champions is the largest founder-led multi-shop operator (MSO) of high-quality collision repair service in the U.S. The company, which also operates the growing Crash Champions LUXE | EV Certified brand of highline and luxury EV repair centers, services customers at more than 650 state-of-the-art locations in 38 states across the U.S. Crash Champions was founded in 1999 as a single Chicago repair center by industry veteran and 2023 EY Entrepreneur of the Year Midwest award winner Matt Ebert. Crash Champions is a proud Level One Partner with the National Auto Body Council (NABC®), a regular supporter of the Navy SEAL Foundation, and a proud national sponsor of the Susan G. Komen® Foundation. All Crash Champions collision repair centers provide a written lifetime warranty and operate as a preferred destination for many of the nation’s leading automotive insurance providers.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Debit Card
- Spanish
- Vietnamese
- Russian
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great service. Wonderful people. I couldn’t be more satisfied.
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
My car has been restored and I am satisfied that concerns were listened to and addressed. Reassuring!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Concerns were validated and followed up on, and results were excellent. I appreciated those who listen well and follow up and results were EXCELLENT. Intake was excellent in communication and listening!
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
Very pleased with the entire process.
Repair Quality - 5.0/5.0 -
Finished repairs look great.
Customer Service - 5.0/5.0 -
Communication was great. Evelyn did a wonderful job of letting me know everything that was going on with my vehicle.
My Experience - 5.0/5.0 -
Super easy and pleasant to deal with. Good communication - and quick repair. Thank you for taking care of my Mach E! would definitely recommend -
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Glad I used them - everything went great! I was worried because I have an EV but they did a great job!
Customer Service - 5.0/5.0 -
Everything went great and super easy!!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Thanks to Mike and the team for kindness and efficiency.
My Experience - 5.0/5.0 -
Crash Champions did a fantastic job! Their customer service was excellent, communication was clear and consistent, and the turnaround time was impressively quick. Highly recommend!
My Experience - 5.0/5.0 -
Mike is one of a kind. One of the best I have ever dealt with
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.0/5.0 -
So far eight, but I just picked up my car
Repair Quality - 3.5/5.0 -
I’m waiting a couple days so I can see how the repairs are after a week hopefully I will be able to give you a 10 point rat
Customer Service - 5.0/5.0 -
Great communication during the process, thank you
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
I got my car fixed reasonably quick. I didn’t even have to arrange to reach the rental car company. Everything was well taken care off.
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
Seem trustworthy. Helpful, punctual. Good work
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Polite, helpful, punctual
My Experience - 0.0/5.0 -
Mike S was great. However it was confusing to receive an email on Friday morning that my account car would be ready on Monday and then a call near the end of Friday that the car needed to be picked up.
My Experience - 5.0/5.0 -
Great service
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0 -
There is a minor issue in which I need to come back for an adjustment. Otherwise, it would be a 10.
Customer Service - 5.0/5.0 -
The advisor is very friendly and helpful.
Likely to Recommend - 5.0/5.0 -
Would recommend because of the customer service, quality of repairs, and peace of mind.
Repair Quality - 5.0/5.0 -
They did a beautiful job on something that looked messed up prior. Made the truck look like new and I was afraid it would look different but was gratefully surprised!
Customer Service - 5.0/5.0 -
Kid you not, I would have had to walk home if it wasn’t for Mr.Mike at crash champions in Los Gatos. He was helpful and asked for help regarding my rental issue, his kindness was greatly appreciated along with his assurance that the job would be well done.