Crash Champions #0730 Mtn View Moffett

4.8 (1,177reviews)
97%
243 Moffett Blvd,  Mountain View,  CA  94043

In operation 27 years, 5 years at this location.

As one of the fastest-growing and most exciting brands in the automotive industry, Crash Champions is the largest founder-led multi-shop operator (MSO) of high-quality collision repair service in the U.S. The company, which also operates the growing Crash Champions LUXE | EV Certified brand of highline and luxury EV repair centers, services customers at more than 650 state-of-the-art locations in 38 states across the U.S. Crash Champions was founded in 1999 as a single Chicago repair center by industry veteran and 2023 EY Entrepreneur of the Year Midwest award winner Matt Ebert. Crash Champions is a proud Level One Partner with the National Auto Body Council (NABC®), a regular supporter of the Navy SEAL Foundation, and a proud national sponsor of the Susan G. Komen® Foundation. All Crash Champions collision repair centers provide a written lifetime warranty and operate as a preferred destination for many of the nation’s leading automotive insurance providers.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat 9:00 am - 12:00 pm
* Holiday hours may differ.

Reviews (1,177)

Likely to Recommend

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Customer Service

Returned Clean

My Experience

I loved the consistent proactive updates so I never had to wonder what was happening. Great customer service every step of the way. I got my car back way earlier than expected which made me very happy! Their offer to return my rental car for me was an unexpected service that was very appreciated.

My Experience

I would recommend to anyone

My Experience

I am very happy with the work you did for my Honda; it turned out great and was finished ahead of schedule. Thank you!!

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Light stays on

Customer Service

My door handle was replaced and works well but the dashboard door ajar light stays on indicating the door is open when my door is closed

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They team making the repairs took extra care

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My Experience

My vehicle was not repaired properly. The panel was not flush with the trim. To add insult to injury, the person releasing the car tried to claim, after I noted the problem, that there was hidden previous damage that caused the repair to fail. I have already reported this to AAA and I will be in contact with the Bureau of Automotive Repair on Monday.

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Customer Service

Not only was my repair not completed, they lied to me multiple times, claimed they couldn't do the proper fix due to previous damage, then claimed to the adjuster that the previous damage was to the undamaged part of my car, which is why my car was no longer symmetrical after the minor ding they took over 2 weeks to repair.

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Returned Clean

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I gave you a five star review

Customer Service

Likely to Recommend

Already have, although hopefully they won't need it! Side note, it was very convenient to have the onsite relationship with Enterprise. Not sure if all places do that? I'm not sure what I would have done without it.

Repair Quality

Office staff was flexible and willing to work with the hours that i was available to drop off and pick up my car. Work was completed efficiently without drama. =)

Customer Service

Staff did not exaggerate the repairs needed (went to two other places for quotes, and they both went overboard I felt). After an accident you want someone to calm you down, not make it worse. Your staff was calm and not "doomsday" about a minor repair. Staff also spent extra time patiently answering all my questions.

My Experience

Great job. Friendly staff.

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My Experience

I was always well informed about the progress. Everything was done as estimated and faster than expected. GREAT JOB!

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I'm very happy about the work being done.

My Experience

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Great communication and service from the team. Appreciated the work and the adjustments needed to the schedule. Professional and courteous

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