Crash Champions #0736 San Rafael

4.8 (1,771reviews)
97%
31 Bay Street,  San Rafael,  CA  94901

In operation 4 years.

As one of the fastest-growing and most exciting brands in the automotive industry, Crash Champions is the largest founder-led multi-shop operator (MSO) of high-quality collision repair service in the U.S. The company, which also operates the growing Crash Champions LUXE | EV Certified brand of highline and luxury EV repair centers, services customers at more than 650 state-of-the-art locations in 38 states across the U.S. Crash Champions was founded in 1999 as a single Chicago repair center by industry veteran and 2023 EY Entrepreneur of the Year Midwest award winner Matt Ebert. Crash Champions is a proud Level One Partner with the National Auto Body Council (NABC®), a regular supporter of the Navy SEAL Foundation, and a proud national sponsor of the Susan G. Komen® Foundation. All Crash Champions collision repair centers provide a written lifetime warranty and operate as a preferred destination for many of the nation’s leading automotive insurance providers.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Debit Card
Languages
  • Spanish
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat 9:00 am - 12:00 pm
* Holiday hours may differ.

Reviews (1,771)

Likely to Recommend

Repair Quality

Customer Service

My Experience

Millie and her team were absolutely outstanding, warm, attentive, and genuinely committed to making my entire experience seamless from start to finish. They went above and beyond at every step, ensuring everything was handled with ease and professionalism. Millie, in particular, is a true superstar. Her care, dedication, and authentic concern for her customers truly set her apart. She made me feel like a top priority, anticipating my needs and addressing them with efficiency and kindness. Her attention to detail and unwavering commitment to excellence turned what could have been a routine interaction into an exceptional experience. Millie is an incredible asset to the team, and her passion for delivering top tier service shines through in everything she does.

My Experience

Fantastic service, excellent quality of repair and outstanding communication. Thank you to the team for taking such good care of us.

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Customer Service

My Experience

Great work! Done so more faster than I thought it would be. Millie is terrific! Great professional with wonderful warmth and outreach.

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Returned Clean

My Experience

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Repair Quality

The damage repair was excellent. The bill paying experience was confused and unpleasant.

Customer Service

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Repair Quality

Customer Service

My Experience

I appreciated the expediency of the job that was needed. Quick and clean! Thank you very much.

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Repair Quality

Customer Service

My Experience

Millie and her team did an absolutely beautiful job on my car. From start to finish, the communication was clear, professional, and timely. When I picked up my vehicle, I was honestly blown away — it looked brand new, like it had just come off the lot. Not only did they repair the bumper flawlessly, but they also went above and beyond by fixing additional areas that weren’t even part of the original estimate. The attention to detail was incredible. The exterior was buffed and polished to a brilliant shine, and the interior was fully detailed and spotless. You can tell they take real pride in their work. I’m not just saying this — the quality truly exceeded my expectations. I would absolutely return to Crash Champions and highly recommend Millie and her team to anyone needing repairs. Tens across the board.

Likely to Recommend

Repair Quality

I had such an incredible experience with Millie and her team at Crash Companion. From start to finish, the entire process was smooth, professional, and impressively efficient. When I picked up my car, I was honestly blown away — it looked brand new. Not only did they complete the required repairs beautifully, but they went above and beyond. The car was detailed inside and out, and they even fixed additional things that weren’t originally required. That level of care and attention to detail truly stood out to me. You can tell this team takes pride in their work. I felt valued, taken care of, and completely confident in the quality of the repairs. I’m so grateful for the experience and would absolutely work with them again if ever needed. Highly recommend Millie and her team at Crash Companion!

Customer Service

Likely to Recommend

Yes absolutely would recommend.

Repair Quality

10/10 A+! Crush champions is first class.

Customer Service

Every experience with customer service was perfect.

Returned Clean

My Experience

Car is beautiful! Like new

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Returned Clean

My Experience

Great team and excellent team service

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Customer Service

Returned Clean

My Experience

Hi, I just want to thanks all the great job has been done by crash champions team on my car. It’s a great place. They treat me pretty good nicely and politely. I really recommended. They do a quick job. Thank you again.

Likely to Recommend

Hundred percent,

Repair Quality

Great job I am happy with it.

Customer Service

I would recommend, great place, great people, hundred percent satisfied job.

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Customer Service

Very efficient and polite

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Yes!

Repair Quality

And a lovely clean car too!

Customer Service

I love the shop’s treatment right from the start. Excellent!! Would recommend!!!

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Customer Service

They kept up constant communication and really made me feel taken care of.

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My Experience