Crash Champions #0737 Santa Rosa
In operation 4 years.
As one of the fastest-growing and most exciting brands in the automotive industry, Crash Champions is the largest founder-led multi-shop operator (MSO) of high-quality collision repair service in the U.S. The company, which also operates the growing Crash Champions LUXE | EV Certified brand of highline and luxury EV repair centers, services customers at more than 650 state-of-the-art locations in 38 states across the U.S. Crash Champions was founded in 1999 as a single Chicago repair center by industry veteran and 2023 EY Entrepreneur of the Year Midwest award winner Matt Ebert. Crash Champions is a proud Level One Partner with the National Auto Body Council (NABC®), a regular supporter of the Navy SEAL Foundation, and a proud national sponsor of the Susan G. Komen® Foundation. All Crash Champions collision repair centers provide a written lifetime warranty and operate as a preferred destination for many of the nation’s leading automotive insurance providers.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | 9:00 am - 12:00 pm |
My Experience - 5.0/5.0 -
They did a amazing job I would recommend them
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Crash champions did a great job on my truck
Customer Service - 5.0/5.0 -
They were friendly and kept me updated frequently on what was going on
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Shynia was awesome to deal with
Likely to Recommend - 4.0/5.0
Repair Quality - 4.5/5.0 -
Great job, especially Shyniah, if I am spelling that correctly. Great to work with, on top of everything, quick response. Pay her more.
Customer Service - 5.0/5.0 -
Again, Shyniah, awesome. Best I have worked with in any shop for any work on any vehicle. Give her a raise.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Awesome customer service!
My Experience - 5.0/5.0 -
Did a great job as good as new vehicle
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Merle walk me through every step of the repair. He was very thorough in providing easy-to-understand guidance of what was being repaired and the overall timeline of the repairs. We spoke twice a week, and I felt very comfortable that I was a priority and that they were working as hard as they could to restore my car to how it was prior to the accident. Merle, I cannot thank you enough for your service. Thank you, and I will forever use Crash Champions for any auto body service needs
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 3.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 4.0/5.0
Customer Service - 4.0/5.0
My Experience - 5.0/5.0 -
BEST SERVICE EVER!! They Managed To Fix My Car In Less Than A Week & Helped Me Out With A Rental. They Did An Awesome Job And Were Super Nice, Thank You!!!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Straightforward and professional.
Customer Service - 5.0/5.0 -
Friendly and knowledgeable staff.
Likely to Recommend - 4.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Staff is pleasant but could be better in term of communication. 1. Call to inform that the parts are not in yet so that clients don’t have to show up and find out to reschedule a drop off. 1/2 day my was waste from work. 2. Update clients on new services that were not in the initial estimate. Did not really go over what had changed at check out. 3. Although there texts to update progress, texts were not consistent. One text said the estimate date of completion, a minute later gave a different date. I happened to be in the area in the day and made a call and discovered that the car is ready for pick up.
Likely to Recommend - 4.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.0/5.0 -
The car looks perfect after the job.
My Experience - 5.0/5.0 -
Very efficient customer service and friendly staff. Blessed Christmas will promote ur company to my friends & families. Awesome 👏🏻👏🏻👌👌
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
It was done well i really appreciated them very efficient & Great work.👏🏻👏🏻👏🏻👌👌
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
The person in customer service who picked up my phone calls was unfailingly pleasant, helpful and efficient. Well done, Crash
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Everyone at Crash Champions was super friendly, attentive, and competent. They were able to get my car back in 2 days when every other shop told me I’d be waiting months. And they were super kind and understanding through it all. They’ll be my new regular shop for sure!
My Experience - 5.0/5.0 -
Car came back cleaner inside and outside than when I brought it in. Thanks
My Experience - 5.0/5.0 -
I have always went to Blake’s and have always been very satisfied. When I heard they had changed hands I was very disappointed but they assured me that it was the same workers and the same quality of service so that was very reassuring to me. Well I took my Honda Ridgeline to get repaired and I am very happy with it. I want to thank everyone at crash champions for a great Job I only met Angelo and Jennifer. Very great customer service. Happy holidays to you all. God bless! Beverly Iannone
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0
My Experience - 5.0/5.0 -
Staff was super great, always in contact with me each an every step of the way keeping me informed. Very friendly, polite and always ensuring I was happy. Antonio dealt directly with my insurance, which was great for me to not have to deal with that hassle. My only other feedback, would have been nice for vehicle to have been washed. I remember my prior experience with Blake’s was the washing the vehicle and it was a nice complimentary service.