Crash Champions #0739 Schaumburg Wise
In operation 27 years.
As one of the fastest-growing and most exciting brands in the automotive industry, Crash Champions is the largest founder-led multi-shop operator (MSO) of high-quality collision repair service in the U.S. The company, which also operates the growing Crash Champions LUXE | EV Certified brand of highline and luxury EV repair centers, services customers at more than 650 state-of-the-art locations in 38 states across the U.S. Crash Champions was founded in 1999 as a single Chicago repair center by industry veteran and 2023 EY Entrepreneur of the Year Midwest award winner Matt Ebert. Crash Champions is a proud Level One Partner with the National Auto Body Council (NABC®), a regular supporter of the Navy SEAL Foundation, and a proud national sponsor of the Susan G. Komen® Foundation. All Crash Champions collision repair centers provide a written lifetime warranty and operate as a preferred destination for many of the nation’s leading automotive insurance providers.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | 9:00 am - 12:00 pm |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 0.0/5.0 -
There was some still pending issues with the vehicle. I had to leave it, and I will follow up with you guys tomorrow.
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Thank you for repairing my vehicle and scheduling my alignment I truly appreciate it. And the completion time was exactly as described
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
I’ve never been through this process before. Dakota, Kim, and the auto body team at Crash Champions did an amazing job at guiding me through the process on what to do. When I got my car back from them it was like my blunder never happened!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Thanks for your professionalism
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Very good job
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Josh and Kim were a pleasure to work with and made my experience at Crash Champions effortless. They have great customer service skills and positive attitudes.
Likely to Recommend - 3.0/5.0 -
My rental car was messed up and Kim was very rude.
Repair Quality - 4.0/5.0 -
My first contact upon arrival both when I dropped off my car and picked it up was with Kim. Initial interactions were not friendly. Later I feel like she realized she was rude and attempted to smooth things over. The work on the car was good. Not sure if I would return.
Customer Service - 2.5/5.0 -
Everyone other than Kim was helpful and kind.
Returned Clean
My Experience - 5.0/5.0 -
Your team at the Schaumburg facility on Wise Road were personable and professional. They were very kind and made me feel like a very valued client. I especially want to recognize Kim and Chris - super faces for your business.
Likely to Recommend - 5.0/5.0 -
Great work - great communication- good price
Repair Quality - 5.0/5.0 -
The work was done as promised - on time and on cost. The personnel were not only professional but were personable as well
Customer Service - 5.0/5.0 -
More than satisfied - they kept me well appraised of how the job was going but also made me feel like a valued client
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Excellent job, great communication.
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
The communication was great and it took less than a week to get my car back. I would definitely recommend to others who need work done.
My Experience - 5.0/5.0 -
It was such an amazing experience. I am so glad Gerber wouldn’t see me so that I took a chance on Crash Champions. Your entire team was incredible, attentive and knowledgeable. Dakota was the best.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Amazing experience they were way nicer and more efficient than Gerber
Customer Service - 5.0/5.0 -
They kept meInformed every step of the way while fixing my car and I appreciated that
Likely to Recommend - 4.0/5.0
Repair Quality - 4.0/5.0
Customer Service - 4.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
WIthout a doubt!!
Repair Quality - 5.0/5.0 -
They did an amazing job and I am very happy with the work they did.
Customer Service - 5.0/5.0 -
Always very friendly and helpful
Returned Clean
Likely to Recommend - 4.0/5.0
Repair Quality - 3.0/5.0 -
Paint job looks good but camera angle changes and lane assist does not work
Customer Service - 4.0/5.0 -
Josh gets a 10/10. Kim gets a 2/10
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0 -
great and quick job thank you looks great
Customer Service - 5.0/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0 -
I work the graveyard shift. Too much reliance on texting vs calling.