Crash Champions #0742 James Island
In operation 4 years.
As one of the fastest-growing and most exciting brands in the automotive industry, Crash Champions is the largest founder-led multi-shop operator (MSO) of high-quality collision repair service in the U.S. The company, which also operates the growing Crash Champions LUXE | EV Certified brand of highline and luxury EV repair centers, services customers at more than 650 state-of-the-art locations in 38 states across the U.S. Crash Champions was founded in 1999 as a single Chicago repair center by industry veteran and 2023 EY Entrepreneur of the Year Midwest award winner Matt Ebert. Crash Champions is a proud Level One Partner with the National Auto Body Council (NABC®), a regular supporter of the Navy SEAL Foundation, and a proud national sponsor of the Susan G. Komen® Foundation. All Crash Champions collision repair centers provide a written lifetime warranty and operate as a preferred destination for many of the nation’s leading automotive insurance providers.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Very quick and good service
Customer Service - 5.0/5.0 -
Kind
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 0.0/5.0 -
I received my 2026 Toyota Corolla Cross from repair and was told a brand new door was put on but I have pics to show the condition my car was returned to me and also I know for a fact that my door was not replaced with a new door it had scratches it NEVER had and my floor mats were filthy!!! My car was perfect except for the dent in the dooor it looks horrible!!! My car is two months old!! I was rushed out of the door by the front door person on Friday because they were about to close I never had time to look it over. I was told although I had my car dropped off at Summerville it was repaired in James Island so if I have any problems speak to them!!! I have pics and will. be contacting Matt Ebert your CEO my family knows!! I am beyond furious and will be returning my car I will not accept it in this condition!!
Likely to Recommend - 0.5/5.0 -
I would not recommend this company to my worst enemy.
Repair Quality - 0.5/5.0 -
I brought my 2026 Toyota Corolla Cross into get repaired the trim plate on the drivers door was in perfect condition. I received it back scratched and I received my car back in filthy conditions. There is dirt all over both the drivers and passenger seat and all over the floor mats. This car is two months old.. I was told by the Summerville location they had to move it to the James Island location to repair it and the James Island location never cleaned it up. They just brought it back exactly the way it was kept in the shop. I have severe asthma and have now had an asthma attack because of it. The trim plate I am referring to that was returned to me, scratched up their excuse was that the other doors are scratched as well. This is a car that is two months old. I have never had anybody else really even drive in the car except for me so I find that a little hard to believe. It is my responsibility now to detail out my own car that is two months old after your preferred provider refused to do it and hope I do not have another asthma attack that will put me into the hospital and I will also have to fix the scratches that you put into my trim plate. I will be turning in a complaint to the Better Business Bureau
Customer Service - 0.5/5.0 -
My trim plate inside of my door was scratched several places and the seats and floor mats are covered with dust that has put me into an asthma attack. I will now have to detail out my own car that is two months old and figure out a way to fix the scratches in my trim plate that were blamed on me stating that the other doors had scratches. My car is only two months old and the only person that has driven in it. It’s me in the driver side. I find it hard to believe that the back doors could have scratches. I will be submitting a complaint to the Better Business Bureau.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Excellent communications, warm staff and efficient in drop off and pick up. Overall a very positive experience from start to finish.
Customer Service - 5.0/5.0 -
Every interaction was respectful and kind.
Returned Clean
Likely to Recommend - 5.0/5.0 -
They did a great job with the body work, made sure there wasn't structural damage from the crash and had great communication and we're very flexible and understanding when I couldn't pick it up right away due to my work schedule.
Repair Quality - 5.0/5.0 -
Great craftsmanship. They communicated well with me. They made sure I knew enterprise can pick up the car so that I wouldn't have to make multiple trips. Super easy.
Customer Service - 5.0/5.0 -
Everyone was super professional and had my best interest. There is a girl with blonde hair at the first counter I think named Crystal who saved me from dropping my rental off first before coming to get my car. She's a girls girl.
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great communication and service. Very friendly people.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0 -
Christian is amazing!
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
I had a great experience having my truck repaired at Crash Champions. Crystal and Patrick checked me in on my initial visit. They were very friendly and polite. I was kept updated on each step of the process during the repairs which was very reassuring. Jeff was involved in the actual body / repair work and did an excellent job. My truck looks better than I expected. A big thumbs up to the crew at Crash Champions!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 4.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Thanks so much for the excellent customer service and support
My Experience - 5.0/5.0 -
I am extremely satisfied with the quality and communication!!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
They were very responsive, quick to repair and I can't even tell damage was done. Very satisfied with my service and everyone is so kind.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Fast and efficient ! My car was completed and like new in just a few days after being hit in the passenger door. The team was very transparent of where the cost came from. I also really appreciate the texting updates while they worked on my car ! Nice to know how things are progressing without having to check in. Thank you!