Crash Champions #0747 Avon

4.6 (1,391reviews)
92%
38401 Chester Rd,  Avon,  OH  44011

In operation 3 years.

As one of the fastest-growing and most exciting brands in the automotive industry, Crash Champions is the largest founder-led multi-shop operator (MSO) of high-quality collision repair service in the U.S. The company, which also operates the growing Crash Champions LUXE | EV Certified brand of highline and luxury EV repair centers, services customers at more than 650 state-of-the-art locations in 38 states across the U.S. Crash Champions was founded in 1999 as a single Chicago repair center by industry veteran and 2023 EY Entrepreneur of the Year Midwest award winner Matt Ebert. Crash Champions is a proud Level One Partner with the National Auto Body Council (NABC®), a regular supporter of the Navy SEAL Foundation, and a proud national sponsor of the Susan G. Komen® Foundation. All Crash Champions collision repair centers provide a written lifetime warranty and operate as a preferred destination for many of the nation’s leading automotive insurance providers.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat 9:00 am - 12:00 pm
* Holiday hours may differ.

Reviews (1,391)

Likely to Recommend

I already have referred several people to Crash Champions Avon Ohio

Repair Quality

We have used Crash Champions several times sine the Avon location has opened. They have been easy to work with and they do a complete and correct job.

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

From the get go my experience was awesome. The staff was excellent, the communication was fantastic. I had peace of mind from beginning to end. My car looks great and I am a happy customer. I will recommend Crash Champions to everyone! Thanks again!

Likely to Recommend

Repair Quality

Amazing experience, beginning to end! Thank you.

Customer Service

Returned Clean

My Experience

Likely to Recommend

I would recommend this shop for the friendliness of the staff, and the timely manner the repairs we completed. But, I would be hesitant, because of the lack of a TOTAL top and bottom inspection of my vehicle.

Repair Quality

Well, I received my vehicle, once the repairs were completed. The next day, I took my vehicle to a garage for front brakes repairs. While at the garage, the mechanic noticed that my vehicle's tire rods were damaged from the collision. The mechanic also stated, that, my vehicle couldn't have been FULLY inspected, and the tire rods damage not noticed. So, now I'm without a vehicle, and, missing days away from work.

Customer Service

The Customer service staff was very courteous.

Likely to Recommend

They would have had a 10 had the scratch protector been put on at the proper time. I wouldn’t have minded coming back for that. But because of the lack of communication, I had to drive the extra half our there and then back home again, just to be told, “sorry, you’ll have to come back again”.

Repair Quality

For the same reason as stated above

Customer Service

They’re not done yet. They put the scratch protector on the back bumper before the paint had totally cured and it’s bubbling. They have ordered a new one and will remove the old one and replace it with the new in a couple more weeks.

My Experience

Likely to Recommend

Repair Quality

Customer Service

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Repair Quality

Customer Service

Madison was ‘pushy’ on her non-drivable assessment even after I told her that the car door seals had been breached already for 2 weeks and that any past or future rain was not an issue with me.

Returned Clean

My Experience

Likely to Recommend

Repair Quality

Customer Service

My Experience

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Repair Quality

Customer Service

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Repair Quality

Great work good communication and work was done fast

Customer Service

Returned Clean

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Repair Quality

Customer Service

My Experience

Crash Champions got my truck in for a quote and repair immediately. Excellent communication during the repair period. The truck looks like new!

Likely to Recommend

I already recommended you in Facebook

Repair Quality

Loved the speedy service. Friendly people!

Customer Service

The people were helpful and explained the process. All of my expectations were met.

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Just a little mix up about the insurance

Returned Clean

My Experience

My Experience

Not yet completed so far no complaints very professional see you soon to complete the repairs

My Experience

Everyone was awesome, professional, kind and service was quick. The whole process was smooth. Also with Hertz car rental. I am 1000% satisfied!! Thank u!

Likely to Recommend

Repair Quality

Customer Service

Great customer service in all areas!

Returned Clean

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Repair Quality

Customer Service

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Repair Quality

Customer Service

Returned Clean

My Experience

Very professional and courtesy. Kept in touch during the whole process. Had it done on a very timely manner. Will recommend them.

Likely to Recommend

Repair Quality

Very professional and courtesy. Job done in a timely manner.

Customer Service

Returned Clean