Crash Champions #0752 Lubbock Dwtn
In operation 4 years.
As one of the fastest-growing and most exciting brands in the automotive industry, Crash Champions is the largest founder-led multi-shop operator (MSO) of high-quality collision repair service in the U.S. The company, which also operates the growing Crash Champions LUXE | EV Certified brand of highline and luxury EV repair centers, services customers at more than 650 state-of-the-art locations in 38 states across the U.S. Crash Champions was founded in 1999 as a single Chicago repair center by industry veteran and 2023 EY Entrepreneur of the Year Midwest award winner Matt Ebert. Crash Champions is a proud Level One Partner with the National Auto Body Council (NABC®), a regular supporter of the Navy SEAL Foundation, and a proud national sponsor of the Susan G. Komen® Foundation. All Crash Champions collision repair centers provide a written lifetime warranty and operate as a preferred destination for many of the nation’s leading automotive insurance providers.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:00 pm |
| Tue | 7:30 am - 5:00 pm |
| Wed | 7:30 am - 5:00 pm |
| Thu | 7:30 am - 5:00 pm |
| Fri | 7:30 am - 5:00 pm |
| Sat | Closed |
My Experience - 5.0/5.0 -
This is the 3rd times I have worked with you guys. It was my choice to have you service my vehicle. The work has always been professional and never have I had to come back for the same work. Shelby has not only kept me up to date, but caring about my concerns. I feel appreciated when I visit or communicate with her.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
I have used this location 3 times at my choice. Shelby makes me feel like a valued customer. She keeps me up to date. Work is professional. Never any problems
Customer Service - 5.0/5.0 -
Shelby makes sure you understand the process a d keep me updated
Returned Clean
My Experience - 5.0/5.0 -
They did a great job and delivered before the date they first claimed it would be finished. Very kind and professional employees. Totally satisfied!
My Experience - 5.0/5.0 -
Shelby explained everything and was so considerate I really appreciate the extra time and effort she so graciously gave us. The repairs were completed a week earlier than expected and our car looks like it never happened. Cars Champions has a great Team willing to go the extra mile literally!!
My Experience - 5.0/5.0 -
I was kept up to date and my calls and questions were always answered and the person on the phone was always pleasant and helpful. My car was finished very quickly and it looks fantastic. Overall it was a very pleasant experience and I never once found myself frustrated by the customer service which is such a hugely positive aspect of.
Likely to Recommend - 5.0/5.0 -
I would definitely recommend, my experience was very pleasant and positive!
Repair Quality - 5.0/5.0 -
The car looks fantastic and drives so much better!
Customer Service - 5.0/5.0 -
I was always kept up to date via text message. Every time I called for updates or to have questions answered I was never placed on hold and the person helping me was always pleasant, polite, and very friendly.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
This company was easy to work with, gave updates, and were very transparent with the process
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
Great customer service
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Excellent service, knowledgeable personnel, outstanding facilities and kept me up to date through the entire process.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Excellent communication and efficiency! My car was ready before expected. Huge shoutout to Shelby!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Fast and great communication by Shelby!
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Crash Champs fixed what they said would be fixed in a timely manner. I even got my truck back a few days before the expected date. It was cleaner than when I turned it in to them too! Nice surprise!
My Experience - 5.0/5.0 -
Shelby was a gem to work with.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Shelby was phenomenal. Very communicative and came in on the weekend so I could pick up my car and not have to keep paying for a rental.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Shelby was wonderful! So kind and kept me updated on my car. Was even willing to come in on her day off so I can get my car so I could return my rental! She was wonderful!
Returned Clean
My Experience - 5.0/5.0 -
Thank you for the great communication and fast service. Very pleased.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Awesome job, i was updated frequently and they communicated clearly on the repair and cost.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
I enjoyed Shelby and Angela. Champions kept me informed on my vehicle every step of the way. If I called up there everyone knew about my car. They answered my questions. I will absolutely recommend Crash Champions to everyone!! My car looked amazing and was clean..