Crash Champions #0760 Bellingham Queen

4.9 (1,055reviews)
98%
2145 Queen St.,  Bellingham,  WA  98229

In operation 4 years.

As one of the fastest-growing and most exciting brands in the automotive industry, Crash Champions is the largest founder-led multi-shop operator (MSO) of high-quality collision repair service in the U.S. The company, which also operates the growing Crash Champions LUXE | EV Certified brand of highline and luxury EV repair centers, services customers at more than 650 state-of-the-art locations in 38 states across the U.S. Crash Champions was founded in 1999 as a single Chicago repair center by industry veteran and 2023 EY Entrepreneur of the Year Midwest award winner Matt Ebert. Crash Champions is a proud Level One Partner with the National Auto Body Council (NABC®), a regular supporter of the Navy SEAL Foundation, and a proud national sponsor of the Susan G. Komen® Foundation. All Crash Champions collision repair centers provide a written lifetime warranty and operate as a preferred destination for many of the nation’s leading automotive insurance providers.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.

Reviews (1,055)

My Experience

Thank you for your excellent communication during the repair, your efficient use of time, great crew and wonderful repair results!

Likely to Recommend

Repair Quality

Thank you for the great repair work on my car! I appreciated the communication during the process via text and the efficiency of the staff.

Customer Service

My Experience

You all are amazing! Thank you for your prompt communication, for being so understanding, for working so hard and helping me get my car back before the weekend. Every person I interacted with, from Emily to Lori to Rosa, went above and beyond to make me feel seen and taken care of. Like I told Emily, I hope I never have to be in a situation where I have to come in again, but I know where I will go if it does happen. Thank you again!

Likely to Recommend

Repair Quality

Customer Service

Emily and every employee I interacted with is amazing!

My Experience

The car looks great.

Likely to Recommend

Repair Quality

The repair to our Subaru looks great.

Customer Service

Very communicative.

Returned Clean

Likely to Recommend

Repair Quality

My car looks great.

Customer Service

Returned Clean

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Repair Quality

Customer Service

Returned Clean

My Experience

Fantastic communication, fast, efficient, top notch service

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

My car looks like new! So happy! Thanks for detailing it. More clean than it’s been in years:) I appreciate the consistent communication about the status of the repair. I will definitely recommend you all!

Likely to Recommend

No negatives

Repair Quality

Good communication. Got my car done earlier than expected.

Customer Service

Friendly staff

Returned Clean

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Repair Quality

Customer Service

Returned Clean

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Repair Quality

Customer Service

Returned Clean

My Experience

The team provided a good communication from estimate to repair to pickup. All repairs look and work good. I would definitely use this shop again!

Likely to Recommend

Repair Quality

Good service, good communication, and nice looking repair!

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

It looks beautiful and paint matches great.

Customer Service

Loved the text updates and the time needed was shortened by two weeks.

Returned Clean

Likely to Recommend

Repair Quality

Thank you for your assistance! -Raelyn Kaplam

Customer Service

Thank you for your assistance!

Returned Clean

My Experience

The only issue I’ve had is with communication with the company. The first time i scheduled(at the other location) on March 2nd for a March 27th drop off i got there on the 27th and was told that i had no appointment. After i had waited for an entire month. The receptionist tried to blame it on my insurance rep but i was on the phone and overheard the scheduling conversation. That whole situation really put a bad taste in my mouth. BUT! After waiting two more weeks the queen street location did everything perfectly!! They completed the repair super quick, cleaned my car(which was the most wonderful surprise), and had amazing communication with me! They even sent pictures of my car torn down upon my request! Thank you guys so much!

Likely to Recommend

Repair Quality

Customer Service

The only issue I’ve had is with communication with the company. The first time i scheduled(at the other location) on March 2nd for a March 27th drop off i got there on the 27th and was told that i had no appointment. After i had waited for an entire month. The receptionist tried to blame it on my insurance rep but i was on the phone and overheard the scheduling conversation. That whole situation really put a bad taste in my mouth. BUT! After waiting two more weeks the queen street location did everything perfectly!!

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

The fact I got to drop off my car 2 months earlier is enough to recommend Crash Champions. The quick repair process was amazing as well.

Repair Quality

The repair work looks like new! The fix was fairly quick. Only in the shop for about 7 days.

Customer Service

Lori at Crash Champions called me when there were new and sooner drop-off times available. My original June date was changed to April. The 2 months sooner made it a much greater experience.

Returned Clean

My Experience

All is well done and completed timely

Likely to Recommend

Repair Quality

Customer Service

A work well done and timely

Returned Clean

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Repair Quality

Customer Service

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Wonderful service!

Repair Quality

Customer Service

Returned Clean

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Repair Quality

Customer Service

Returned Clean

My Experience