Crash Champions #0763 Seattle Sodo
In operation 4 years.
As one of the fastest-growing and most exciting brands in the automotive industry, Crash Champions is the largest founder-led multi-shop operator (MSO) of high-quality collision repair service in the U.S. The company, which also operates the growing Crash Champions LUXE | EV Certified brand of highline and luxury EV repair centers, services customers at more than 650 state-of-the-art locations in 38 states across the U.S. Crash Champions was founded in 1999 as a single Chicago repair center by industry veteran and 2023 EY Entrepreneur of the Year Midwest award winner Matt Ebert. Crash Champions is a proud Level One Partner with the National Auto Body Council (NABC®), a regular supporter of the Navy SEAL Foundation, and a proud national sponsor of the Susan G. Komen® Foundation. All Crash Champions collision repair centers provide a written lifetime warranty and operate as a preferred destination for many of the nation’s leading automotive insurance providers.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | 9:00 am - 12:00 pm |
Likely to Recommend - 1.5/5.0
Repair Quality - 3.0/5.0
Customer Service - 2.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
They surprised me They got it done after I brought them the missing part in just 2 days I was able to get the Hyundai software update completed the following Monday
Customer Service - 5.0/5.0 -
I think Ms patience deserves allot of credit for this
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 0.5/5.0 -
Despite being close to my office and recommended by my insurer, I could not see recommending Crash Champions.
Repair Quality - 1.0/5.0 -
Overall my experience with Crash Champions was (and continues to be) quite frustrating.
Customer Service - 1.0/5.0 -
For most of my experience, the communication was one direction. I had to call or email for updates and many times did not receive a response.
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0 -
Camera was not wired correctly. It was fixed very quickly however
Customer Service - 5.0/5.0 -
Great follow up and answered all my questions.
Returned Clean
Likely to Recommend - 5.0/5.0 -
I’ll only tell people in Seattle to go to Crash Champions!
Repair Quality - 5.0/5.0 -
The best (and only) experience I’ve ever had with a body shop!
Customer Service - 5.0/5.0 -
Every employee in there treated me with dignity, respect, and compassion! Truly amazing leadership! My Rep there, Patience, absolutely exceed my expectations!
Returned Clean
Likely to Recommend - 0.5/5.0 -
I’ve had my car repaired when it was Seattle Automotive and had excellent service and communication. Unfortunately this seems to have changed since becoming Crash Champions.
Repair Quality - 5.0/5.0
Customer Service - 2.0/5.0 -
The updates were not regular. I had to call frequently and any communication was primarily sent to my spouse even though I provided my email and phone number and I am the car owner not my spouse who even this survey was sent to.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Everyone was very efficient and nice
Returned Clean
Likely to Recommend - 2.5/5.0
Repair Quality - 3.5/5.0
Customer Service - 3.5/5.0
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0 -
Went above and beyond my expectations! The car looks great.
Customer Service - 4.5/5.0 -
Overall, very kind and communicative staff - there was a mix up with the phone number, and also a delay with repairs which was fine but not communicated soon.
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0 -
Actually 9.5
Returned Clean
Likely to Recommend - 2.5/5.0
Repair Quality - 2.0/5.0 -
I'm a little concerned because I drove my car about a mile or two after picking it up, it sat for two days, and then wouldn't start and needed to be jumped.
Customer Service - 2.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Everyone I interacted with was very pleasant and professional..
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Completely satisfied with the repair and the detail cleaning … definitely would recommend Crash. champions
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 2.5/5.0 -
Service was good but my phone calls when trying to schedule logistics before appointment kept running into answering machine and I never got a call back
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 2.5/5.0
Repair Quality - 2.5/5.0 -
I gave it a 5 because of how long it took
Customer Service - 3.5/5.0 -
The support staff that helped me was always kind and handled my frustration very well
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 0.5/5.0 -
They are not honest on car parts.
Repair Quality - 1.0/5.0 -
This company they charge a lot of money from insurance but when they rapier Your car they install after market parts which means cheaper parts the one is not fit your car so I am not recommending to go there . Make sure any repair area who do the right component on your car before you go.
Customer Service - 1.0/5.0
Likely to Recommend - 4.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 2.0/5.0 -
Had my car for a week before I received a message regarding the timing of the repairs. After that the service was good.was fine.