Crash Champions #0764 Grady Way
In operation 4 years.
As one of the fastest-growing and most exciting brands in the automotive industry, Crash Champions is the largest founder-led multi-shop operator (MSO) of high-quality collision repair service in the U.S. The company, which also operates the growing Crash Champions LUXE | EV Certified brand of highline and luxury EV repair centers, services customers at more than 650 state-of-the-art locations in 38 states across the U.S. Crash Champions was founded in 1999 as a single Chicago repair center by industry veteran and 2023 EY Entrepreneur of the Year Midwest award winner Matt Ebert. Crash Champions is a proud Level One Partner with the National Auto Body Council (NABC®), a regular supporter of the Navy SEAL Foundation, and a proud national sponsor of the Susan G. Komen® Foundation. All Crash Champions collision repair centers provide a written lifetime warranty and operate as a preferred destination for many of the nation’s leading automotive insurance providers.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | 9:00 am - 12:00 pm |
My Experience - 5.0/5.0 -
Front desk person and Lesslie were very courteous and quick to answer questions. Commmunication from Lesslie was extremely helpful and appreciated. The car repairs looked great and the car detailing was a nice surprise.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
Would likely recommend
Repair Quality - 5.0/5.0 -
Very excellent work
Customer Service - 5.0/5.0 -
Very good customer service with the front desk and Leslie that help me with this process for giving me updates of my car
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
This is our second time using Crash Champions for our Audi following an accident. We had a great experience this time - the communication was great, repairs were timely, and everyone was really friendly. We are grateful for all they've done. :)
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
My car looks brand new. Thanks for the great service
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
Highly recommend
Repair Quality - 5.0/5.0 -
My car looks new and the service was done in a week very satisfied with the service and would highly recommend
Customer Service - 5.0/5.0 -
Friendly and knowledgeable
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great communication. Vehicle was repaired sooner than expected completion date. Vehicle was repriced beautifully, and was washed and vacuumed. Will recommend to friends and family.
Customer Service - 5.0/5.0 -
Great communication. Dropped off vehicle at one location and when that location was short staffed, they transferred the vehicle to another location so that my vehicle’s repairs would be attended to sooner. I received updates throughout the repair process.
Likely to Recommend - 2.0/5.0
Repair Quality - 2.0/5.0 -
I have called to address the problem a few times after 2 weeks picking up my car. The left rear passenger side fender rubber coming undone after replacing in shop. No answer still. I have been busy working. And just want to know how I should bring my car to fix it. How long . I might call my insurance company to cover the rental car.
Customer Service - 2.0/5.0
Likely to Recommend - 4.0/5.0
Repair Quality - 4.0/5.0 -
Tiny run on fender and blend line on door both hardly noticeable... so w even that said Im extremely happy w the job as it is a 21 year old vehicle that's not perfect by any means...
Customer Service - 5.0/5.0 -
Very professional and polite...
My Experience - 0.0/5.0 -
vehicle seems to not be repaired.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Front desk woman was very nice and knowledgeable.
Returned Clean
My Experience - 5.0/5.0 -
Looks good
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great work and service
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Very satisfied. The staff were very helpful and made it a very smooth process
Returned Clean
My Experience - 5.0/5.0 -
Everyone I worked with was great! Loved the regular updates on progress and timeline.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
You were great and very efficient
Customer Service - 5.0/5.0 -
Top notch.
Returned Clean
My Experience - 0.0/5.0 -
What ever the part added is not a good quality.
Likely to Recommend - 1.5/5.0
Repair Quality - 1.5/5.0 -
Quality of bumper is not good. Not convenience with fittings.
Customer Service - 1.5/5.0
Returned Clean
My Experience - 5.0/5.0 -
I am very satisfied; however, I just noticed that one of the tire valve caps is missing. I'm not sure if my car will leak air as a result.