Crash Champions #0768 West Haven
In operation 4 years.
As one of the fastest-growing and most exciting brands in the automotive industry, Crash Champions is the largest founder-led multi-shop operator (MSO) of high-quality collision repair service in the U.S. The company, which also operates the growing Crash Champions LUXE | EV Certified brand of highline and luxury EV repair centers, services customers at more than 650 state-of-the-art locations in 38 states across the U.S. Crash Champions was founded in 1999 as a single Chicago repair center by industry veteran and 2023 EY Entrepreneur of the Year Midwest award winner Matt Ebert. Crash Champions is a proud Level One Partner with the National Auto Body Council (NABC®), a regular supporter of the Navy SEAL Foundation, and a proud national sponsor of the Susan G. Komen® Foundation. All Crash Champions collision repair centers provide a written lifetime warranty and operate as a preferred destination for many of the nation’s leading automotive insurance providers.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- MasterCard
- Visa
- Debit Card
- Spanish
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0 -
I would recommend without a doubt
Repair Quality - 5.0/5.0 -
Excellent service and a job well done. I highly recommend Crash Champions for you auto body care
Customer Service - 5.0/5.0 -
The customer service was amazing
My Experience - 5.0/5.0 -
It was a quick repair and staff was very friendly!! Thank you!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 1.5/5.0
Repair Quality - 2.5/5.0 -
When Crash champions called me to pickup my vehicle the repair was done in a way with the mounting compound bulked up and visible on large sections of the rear door. Error was visible from far away and up close. Manager looked at it and agreed the work needed to be fixed. Vehicle was held an additional 5 days where they purchased and mounted new part on door because the existing part could not be fixed/used.
Customer Service - 4.0/5.0 -
Repair ship fixed the part mounting error.
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
My bumper looks absolutely AMAZING! It’s too bad you all don’t do full paint job services; I would have definitely gotten a full paint job from you all, and thanks for your kind staff. You all are great!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Team did an amazing job with my bumper. Too bad they don’t do full paint jobs. Thank you all tho!
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Everyone was friendly and the work was great
Customer Service - 4.5/5.0
Likely to Recommend - 5.0/5.0 -
Yesssssssssssssssssssds
Repair Quality - 5.0/5.0 -
Excellent service
Customer Service - 5.0/5.0 -
Excellent job
Returned Clean
My Experience - 5.0/5.0 -
To Wayne all the repairs person thank you so much
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 2.5/5.0 -
Highly depends on the result of the work at the shop, but I’ve seen other reviews that indicate similar problems with safety systems
Repair Quality - 2.5/5.0 -
The body work looks great, but there may have been some latent issues from the battery being disconnected during repairs
Customer Service - 2.0/5.0 -
It was pretty good, but employees got very defensive when I called to ask if the work may have impacted the VSA sensors at all
My Experience - 5.0/5.0 -
Nice folks! Job well done!
Likely to Recommend - 3.5/5.0
Repair Quality - 4.0/5.0
Customer Service - 4.5/5.0
Likely to Recommend - 4.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0 -
The posted hours were wrong but the shop responded to my calls and let me know when to reschedule. Staff was polite and helpful. Estimated time until the work was finished was correct and I got a call as soon as the car was ready. Small scratches on the new brake lights but they’re not noticeable unless looking up close. Paint work was blended well and looks identical to before the accident.