Crash Champions #0768 West Haven

4.8 (1,939reviews)
96%
975 Cambell Ave,  West Haven,  CT  06516

In operation 4 years.

As one of the fastest-growing and most exciting brands in the automotive industry, Crash Champions is the largest founder-led multi-shop operator (MSO) of high-quality collision repair service in the U.S. The company, which also operates the growing Crash Champions LUXE | EV Certified brand of highline and luxury EV repair centers, services customers at more than 650 state-of-the-art locations in 38 states across the U.S. Crash Champions was founded in 1999 as a single Chicago repair center by industry veteran and 2023 EY Entrepreneur of the Year Midwest award winner Matt Ebert. Crash Champions is a proud Level One Partner with the National Auto Body Council (NABC®), a regular supporter of the Navy SEAL Foundation, and a proud national sponsor of the Susan G. Komen® Foundation. All Crash Champions collision repair centers provide a written lifetime warranty and operate as a preferred destination for many of the nation’s leading automotive insurance providers.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • MasterCard
  • Visa
  • Debit Card
Languages
  • Spanish
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
I-Car

Reviews (1,939)

My Experience

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

one of the employees stole my ray ban sun glasses they never leave my car. besides that my bumper job was clean

Repair Quality

one of the employees stole my ray ban sun glasses they never leave my car. besides that my bumper job was clean

Customer Service

one of the employees stole my ray ban sun glasses they never leave my car. besides that my bumper job was clean

Likely to Recommend

Repair Quality

Very good like new thank you

Customer Service

Likely to Recommend

I’ve told my Family and Friends about Crash Champions. And the Price was Great!!! One thing about Crash Champions is they are Honest and won’t try and get over on You.

Repair Quality

10 is not enough . You guys need a 100% tab. The Work is Impeccable. We are Truly Satisfied. We want to Thank You Guys!!! For All you did!!! Crash Champions is the Best Body Shop around!!!! Hands Down. I’m Glad We came to you guys once again. If Customers don’t come down to Crash Champions; their Car is not right. Kim Mozell

Customer Service

Customer Service is Awesome!!! They continued giving Us updates on Our Vehicle.

Returned Clean

Likely to Recommend

Definitely recommend

Repair Quality

Great service !

Customer Service

Great always easy to communicate

Returned Clean

Likely to Recommend

Repair Quality

Your the best

Customer Service

I would recommend anyone to this business. Your fast and do a good job

Returned Clean

Likely to Recommend

Repair Quality

I really appreciate your service was excellent

Customer Service

Likely to Recommend

I’ve already have till someone about you guys. How good you are

Repair Quality

Very pleasant to deal with

Customer Service

Very nice gentleman. Very helpful at all times.

Returned Clean

Likely to Recommend

Repair Quality

There was no communication on any changes or even when the estimate got approved. I had to be the one to keep calling and keep tabs on things to make sure i wasn’t holding anything up.

Customer Service

Michaela was great very friendly. The gentlemen that answered the phone was rude and not very helpful.

Returned Clean

My Experience

The repair itself was clearly of the highest quality. Just as important, the garage’s customer support and high-quality communications were exemplary. The entire experience was practically hands-free and devoid of stress. Crash Champions showed itself to be a first-class business operation.

Likely to Recommend

Repair Quality

The body work was expert and the customer service/communication was exemplary from start to finish.

Customer Service

Communication was exemplary from start to finish.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

My Experience

YesA job well done thank you very much

Likely to Recommend

Repair Quality

No problem things went well things worked out beautifully I do thank you for the great job you did this is David thank you

Customer Service

No, it’s all all is well

My Experience

Great Job! I also appreciated how you kept me informed throughout the whole process.

Likely to Recommend

Repair Quality

Great job!

Customer Service

Returned Clean

My Experience

What a great experience. Professional Prompt and FAIR. Will recommend them for sure.

My Experience

Wayne was great. Thanks for the ease of it all!

Likely to Recommend

Repair Quality

Wayne was great! I appreciate the ease of it all.

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Great service. Easy quote process and work completed in a timely manner / as scheduled. Updates sent via text.

Customer Service

Returned Clean

My Experience

I like how i was kept updated with the progress of the repair. They made the process easy

My Experience

Excellent customer service. Wayne kept me updated and went above and beyond to meet me on a weekend so I can get my car. I appreciate it so much and will definitely recommend them!

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service