Crash Champions #0768 West Haven
In operation 4 years.
As one of the fastest-growing and most exciting brands in the automotive industry, Crash Champions is the largest founder-led multi-shop operator (MSO) of high-quality collision repair service in the U.S. The company, which also operates the growing Crash Champions LUXE | EV Certified brand of highline and luxury EV repair centers, services customers at more than 650 state-of-the-art locations in 38 states across the U.S. Crash Champions was founded in 1999 as a single Chicago repair center by industry veteran and 2023 EY Entrepreneur of the Year Midwest award winner Matt Ebert. Crash Champions is a proud Level One Partner with the National Auto Body Council (NABC®), a regular supporter of the Navy SEAL Foundation, and a proud national sponsor of the Susan G. Komen® Foundation. All Crash Champions collision repair centers provide a written lifetime warranty and operate as a preferred destination for many of the nation’s leading automotive insurance providers.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- MasterCard
- Visa
- Debit Card
- Spanish
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Very satisfied and very professionally done job👍
Likely to Recommend - 5.0/5.0 -
Excellent
Repair Quality - 5.0/5.0 -
Very Satisfied
Customer Service - 5.0/5.0 -
Very satisfied
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
I would highly recommend this place. They were communicative, respectful, and did a great job fixing my car. Thank you !
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
From beginning to end everyone was exceptional in both my treatment and the car repair.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Wayne was great from the time we dropped off the car until he brouht it out for pick-up. He explained the process what had to be done and when we picked up the car showed us everything that was worked on.
Likely to Recommend - 4.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.0/5.0
My Experience - 5.0/5.0 -
Crash Champions is outstanding in every way. I could not be more pleased with the service, the way everything was handled, the repair was incredible and WAYNE, the estimator, was an outstanding representative of the company. I will highly recommend this company to everyone I know
Likely to Recommend - 5.0/5.0 -
Absolutely would recommend to everyone and anyone
Repair Quality - 5.0/5.0 -
I would recommend Crash Champions WITHOUT RESERVATION. And the Estimator in West Haven, WAYNE, is OUTSTANDING..... he should be training all "new Estimator employees". They could shadow him and see how well he represents the company
Customer Service - 5.0/5.0 -
I have no complaint about anyone I came in contact with. All great.
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
They were very friendly and did a great job
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 0.0/5.0
Likely to Recommend - 0.5/5.0 -
The only reason I got my work done there was because It was recommended by the insurance agent if I could I would never go there again or recommended anyone else
Repair Quality - 1.5/5.0 -
My radio volume not working properly, my heater vent was off when I pick up the car. The car detail was not satisfactory.when my car got back to me the check engine light was on and my decal on my widow was missing. The hinges or the door on my car that was supposed to be repair are not keeping the door up when I open it. And my tires where missing air when I got my car back.
Customer Service - 1.5/5.0 -
The lady at the front desk was nice but I was not inform ahead of time that I needed to pay by check or money order and ones my car was handed to me no one went over my repairs with me. It was poor service
My Experience - 0.0/5.0 -
There is primer paint on the post between my driver window and the driver side rear window . You can easily see a defined spray cloud above where tape was taken off . There was also residue on the windshield that wouldn’t come off with a squeegee at the gas station. I needed to use hot water and a vigorous scrubbing with a Brillo pad. The body work was fine..and the final paint job appears to blend great.
Likely to Recommend - 5.0/5.0 -
Mistakes happen. Other than the overspray issue, the work done is awesome
Repair Quality - 4.0/5.0 -
I have over spray. Must be primer, on the post between driver side windows. I didn’t notice it when I picked up the car. I’m trying to find time to bring it back and show Wayne Thomas. I would like it cleaned off at no charge
Customer Service - 5.0/5.0 -
Wayne Thomas is the best. I’ve worked with him before for another repair
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.0/5.0
Repair Quality - 4.0/5.0
Customer Service - 4.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Everyone was I was in contact with was very professional. My car was done on time.
Likely to Recommend - 5.0/5.0 -
They were great and would highly recommend
Repair Quality - 5.0/5.0 -
The staff was nice and very professional. They kept me updated on the process of the car.
Customer Service - 5.0/5.0 -
Again very professional