Crash Champions #0776 Murfreesboro Pike
In operation 3 years.
As one of the fastest-growing and most exciting brands in the automotive industry, Crash Champions is the largest founder-led multi-shop operator (MSO) of high-quality collision repair service in the U.S. The company, which also operates the growing Crash Champions LUXE | EV Certified brand of highline and luxury EV repair centers, services customers at more than 650 state-of-the-art locations in 38 states across the U.S. Crash Champions was founded in 1999 as a single Chicago repair center by industry veteran and 2023 EY Entrepreneur of the Year Midwest award winner Matt Ebert. Crash Champions is a proud Level One Partner with the National Auto Body Council (NABC®), a regular supporter of the Navy SEAL Foundation, and a proud national sponsor of the Susan G. Komen® Foundation. All Crash Champions collision repair centers provide a written lifetime warranty and operate as a preferred destination for many of the nation’s leading automotive insurance providers.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Tyler had great customer service. Kept me informed on status of my vehicle progress. The office managers were quick and provided high level of service as well. The overall body work looks great too.
Customer Service - 5.0/5.0 -
See previous
Returned Clean
Likely to Recommend - 2.0/5.0
Repair Quality - 1.5/5.0 -
It didn't stay repaired and I had to come back and then you all had to re-repair it but charged me for it, saying I did something that i did not do.
Customer Service - 4.0/5.0 -
Very kind customer service.
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great team, good repair wonderful customer service
Customer Service - 5.0/5.0 -
I'd give them an 11 if possible
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The Crash Campions team were kind and communicative. It's never fun to be without your car for weeks at a time, but when I picked it up it looked better than when I first bought it. I appreciated the bi-weekly check ins on status and everyone I spoke to at the office was so nice! Great experience overall, thank you!
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 3.5/5.0
Repair Quality - 3.5/5.0 -
Repair was amazing. It took a very long time though. Well over a month to get my car back.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Loved the communication thru out the repair
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 2.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 2.0/5.0 -
Miscommunication between crash champions and my insurance company made crash champions hold my vehicle for a week after the repair was done. I don’t think that this was entirely the fault of crash champions but it was time consuming for me to try to be an intermediate between the two when crash champions did not follow up with my insurance company on payment.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 4.0/5.0
Customer Service - 3.5/5.0 -
Mostly busy so very little interaction
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Excellent work
Customer Service - 5.0/5.0 -
Organized process; clear communication; very friendly and efficient
Returned Clean
My Experience - 5.0/5.0 -
Great communication, customer service and over all experience and quality of work.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
great communication and very easy to work with
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
There was a small chip on my windshield when I brought in the vehicle. When it was returned to me, the chip had expanded into a large crack across the whole windshield. I understand that it was not the fault of CC but a heads up would have been ideal. Overall, my experience working with the team was excellent! Timely and consistent updates on the repair were much appreciated and everyone was very great! Just thought I would mention the windshield thing because it was the only room for improvement. It was not related to the repairs so I understand it was highly unlikely to have been noted in the system. Thank you to the team for the great work!
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0 -
Came home to find that all the aux cords from my center console were out & my airplay adapter had been stolen.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Tyler is awesome and very helpful. I was well taken care of!
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Good folks
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
good job