Crash Champions #0777 Antioch Crossings

4.5 (626reviews)
91%
5780 Crossings Blvd.,  Antioch,  TN  37013

In operation 3 years.

As one of the fastest-growing and most exciting brands in the automotive industry, Crash Champions is the largest founder-led multi-shop operator (MSO) of high-quality collision repair service in the U.S. The company, which also operates the growing Crash Champions LUXE | EV Certified brand of highline and luxury EV repair centers, services customers at more than 650 state-of-the-art locations in 38 states across the U.S. Crash Champions was founded in 1999 as a single Chicago repair center by industry veteran and 2023 EY Entrepreneur of the Year Midwest award winner Matt Ebert. Crash Champions is a proud Level One Partner with the National Auto Body Council (NABC®), a regular supporter of the Navy SEAL Foundation, and a proud national sponsor of the Susan G. Komen® Foundation. All Crash Champions collision repair centers provide a written lifetime warranty and operate as a preferred destination for many of the nation’s leading automotive insurance providers.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.

Reviews (626)

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Repair Quality

Customer Service

My Experience

Leigh was incredible and kept me updated on progress, They were finished with car a week in advance. Very Friendly. Very professional.

Likely to Recommend

Repair Quality

Extremely friendly, very professional, kept me updated thru the entire process of my car repair. They were ready a week ahead of time. Leigh was the best.

Customer Service

Returned Clean

My Experience

Leigh Puchalski is an absolute gem! She was so kind, courteous, informative, and honest about the whole process. Thank you very much to her and her staff for making this an extremely easy repair process.

Likely to Recommend

Repair Quality

Leigh Puchalski is absolutely wonderful! Great experience.

Customer Service

Likely to Recommend

Repair Quality

Most of the repairs were done fine, but there were key parts at the end that were not complete. The windshield wiper was incorrectly installed the tubes were not correctly installed for the windshield washer fluid. The hood emblem was missing and I had to wait for all those to be completed.

Customer Service

I did not receive any call back even when requested around why the delay and why the change in estimate estimated completion date. All I received were text messages and emails, which was not acceptable.

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Repair Quality

Great job!

Customer Service

Great job!

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Returned Clean

My Experience

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Returned Clean

My Experience

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Repair Quality

Car looks amazing. Communication was great.

Customer Service

Awesome

Returned Clean

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Repair Quality

Customer Service

They did an excellent job

Returned Clean

My Experience

Great experience with communication between myself & Crash Champions about what was going on with my vehicle. Understanding & explained everything perfectly.

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Returned Clean

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Customer Service

Leigh was great to work with!

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Repair Quality

Everything seems to be ok. However, they did leave the emblem/ decal off of the rear of the car. I will have to go back when the weather permits to have that reinstalled.

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Customer Service

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Repair Quality

My car was not repaired. I was sent home with a wheel not properly aligned and a car jerking all over the road

Customer Service

They’re receptive and concerned

Returned Clean

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My Experience

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Repair Quality

Getting parts in was the reason for wait, but year end holidays got in the way understandable. Great service and car is flawless

Customer Service

My Experience

Cooperation and dedication.

Likely to Recommend

Repair Quality

Great job and service

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Excellent job on the repair. My only issue was that my completion date kept getting pushed back daily apparently while waiting on a part. This went on for a week.

Customer Service