Crash Champions #0777 Antioch Crossings
In operation 3 years.
As one of the fastest-growing and most exciting brands in the automotive industry, Crash Champions is the largest founder-led multi-shop operator (MSO) of high-quality collision repair service in the U.S. The company, which also operates the growing Crash Champions LUXE | EV Certified brand of highline and luxury EV repair centers, services customers at more than 650 state-of-the-art locations in 38 states across the U.S. Crash Champions was founded in 1999 as a single Chicago repair center by industry veteran and 2023 EY Entrepreneur of the Year Midwest award winner Matt Ebert. Crash Champions is a proud Level One Partner with the National Auto Body Council (NABC®), a regular supporter of the Navy SEAL Foundation, and a proud national sponsor of the Susan G. Komen® Foundation. All Crash Champions collision repair centers provide a written lifetime warranty and operate as a preferred destination for many of the nation’s leading automotive insurance providers.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
My Experience - 5.0/5.0 -
I’m satisfied
Likely to Recommend - 3.5/5.0
Repair Quality - 3.5/5.0 -
My car Wheels still the same is not save
Customer Service - 4.0/5.0 -
If you can fix
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Excellent job keep doing great work like that you will always have my business
Likely to Recommend - 5.0/5.0 -
I appreciate y’all recommending me to them so I would recommend them to everybody I know in my family and friends excellent service.
Repair Quality - 5.0/5.0 -
Great job excellent customer service
Customer Service - 5.0/5.0 -
Excellent customer service,, always keeping you informed about what’s going on with your vehicle.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
They did a great job. Jonny was great to work with.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 2.0/5.0
Repair Quality - 4.0/5.0 -
Too expensive,
Customer Service - 4.0/5.0 -
Too expensive, but what do you do?
Returned Clean
Likely to Recommend - 4.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0 -
Car was repaired to look like new. I would bring another car here however I find reception to be cold and not for the week at heart. We live 1 1/2 away and I happened to be in area so I stopped in. I’m pretty confident most clients would have walked out however I’m pretty thick skinned so I stood my ground. The woman answering phones was abrasive and non welcoming. She flat out told me they couldn’t help me - then followed it up immediately with an open ended statement - “I don’t think we can find time to give you a quote.” The only reason I was helped is that I simply replied to her. Is that a yes or no? I think I it caught her off guard and she then made efforts to get me help and a quote. I immediately booked an appointment to bring g the car back. The entire experience took less then 15 minutes of your staffs time. I’m pretty confident most people would have left after speaking with your staff however I have pretty thick skin. It’s just unfortunate because it is little effort to smile and be kind.
Returned Clean
My Experience - 5.0/5.0 -
LEE is the friendliest and most experience lady in her profession that I ever seen. you should be proud to have her in your team.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
LEE is the best member of your team she is champion
Customer Service - 5.0/5.0 -
As I mentioned before, I got the most help out of LEE.she ordered tparts schedule my car service .
Returned Clean
My Experience - 5.0/5.0 -
It was a well done job and my wife loves the job. Thank you
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 0.5/5.0
Repair Quality - 2.0/5.0 -
Took twice as long as it should have. Lost a part and had to reorder it.
Customer Service - 3.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 0.5/5.0 -
I intend on actively steering people away from crash champions at this point
Repair Quality - 2.5/5.0 -
I’m giving a rating of a five due to what appears to be your corporate inability to retain talent at the location that I chose to take my car Due to delays not only in parts and personnel resources. I am now being stuck with over $3000 in rental fees for the car that I had to use while my car was being repaired at your place. I’m not placing any blame on the person that was managing the job and the facility this seems to be more of a problem with the corporate culture
Customer Service - 3.5/5.0
Returned Clean
My Experience - 5.0/5.0 -
Fantastic work. Above and beyond washing/detailing. Heather was very pleasant and professional to work with. So glad I chose your shop!
My Experience - 5.0/5.0 -
Mrs. Heather was amazing she was very responsive, every respectful, all the challenges that had happened with my car she always updated me with every time something changed, big thank you to Mrs.heather
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Everyone was friendly and hospitable to us. My wife's car looks like it just came off the showroom floor.