Crash Champions #0782 Martell
In operation 3 years.
As one of the fastest-growing and most exciting brands in the automotive industry, Crash Champions is the largest founder-led multi-shop operator (MSO) of high-quality collision repair service in the U.S. The company, which also operates the growing Crash Champions LUXE | EV Certified brand of highline and luxury EV repair centers, services customers at more than 650 state-of-the-art locations in 38 states across the U.S. Crash Champions was founded in 1999 as a single Chicago repair center by industry veteran and 2023 EY Entrepreneur of the Year Midwest award winner Matt Ebert. Crash Champions is a proud Level One Partner with the National Auto Body Council (NABC®), a regular supporter of the Navy SEAL Foundation, and a proud national sponsor of the Susan G. Komen® Foundation. All Crash Champions collision repair centers provide a written lifetime warranty and operate as a preferred destination for many of the nation’s leading automotive insurance providers.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Debit Card
- Spanish
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | 9:00 am - 12:00 pm |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
They did a great job
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 0.5/5.0
Repair Quality - 1.0/5.0
Customer Service - 2.0/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Took longer than anticipated but I’m very happy with the results.
Customer Service - 5.0/5.0 -
Kept me informed all along the way.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
Not only that, I would bring my car(s) to Crash Champions.
Repair Quality - 5.0/5.0 -
From all appearances, the workers did an excellent job in all parts of the repair.
Customer Service - 5.0/5.0 -
I've been around a long time (84 years) but have never received such service and appreciation as from those at Crash Champions. Thank You! Lyle
Returned Clean
Likely to Recommend - 5.0/5.0 -
I definitely would recommend yall
Repair Quality - 5.0/5.0 -
So far so good. Thank you guys very much I would recommend you guys for sure
Customer Service - 5.0/5.0 -
Very Very good customer service
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
I was very satisfied with the work that was done on my car how fast it was done the professionalism of the people… My car looks beautiful. These people are awesome.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great experience all around… everyone there was very pleasant and gave me perfect estimate, and were very careful to match the paint … they went over and above the call of duty as far as I was concerned… If I ever need car repairs, that’s where I will go and I will tell them everyone I know to do that as well.
Customer Service - 5.0/5.0 -
The service was excellent… Everyone I worked with was professional and courteous and as far as I’m concerned, they went over and above and matching the paint and making sure my car looked like new. I would recommend them to anyone who asked.
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0 -
The work done was great! My only negative issue is that it took longer than I expected to get my car back.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0 -
Everything was fine.
Customer Service - 3.5/5.0 -
The young lady at the front desk was competent, but could be more personable.
Likely to Recommend - 0.5/5.0 -
Never.
Repair Quality - 1.0/5.0 -
Initially I was told the repair would take 4 days. I dropped off the car on 2/13 and got it back on 3/24. 38 days total and an additional car rental expense of $494. Would I recommend them again? No I would not. I should have read the reviews before using their service. The the repair appears to be excellent but only time will tell.
Customer Service - 1.0/5.0 -
I was told I would get updates regularly but that was not the case. I had to call to get updates none of which were accurate.
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Everything looked great except my driver side door locked the pops up and down got shaved partially off and a couple spots other then that looks great
Likely to Recommend - 2.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 2.0/5.0 -
Our completion dates kept changing, but no one told us why the date kept getting postponed. We ended up paying SO much for rental car fees. A note telling us the weather was preventing them from painting the car would have been appreciated.
Returned Clean
Likely to Recommend - 2.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 1.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 0.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 1.0/5.0
Returned Clean
Likely to Recommend - 2.0/5.0 -
The previous company did a very good job with cleaning the inside of the outside of the car not having the car overly long. I very much like that company hopefully you guys get it everything together so but your company will run smoothly
Repair Quality - 1.5/5.0 -
You had my car for practically 45 days 37 days I had a rental the rest of the days I had to borrow my mother's car which broke down on me once. This was a problem for a three-day scheduled to be fixed. I do understand that there were some problems however it just took way too long. Otherwise this work was fine. They barely cleaned the inside of my car which was a service they did last time.
Customer Service - 2.0/5.0 -
Everybody was frustrated trying to work hard to get things in cars out having some difficulty talking to customers that were not happy.