Crash Champions #0782 Martell

4.8 (245reviews)
95%
12772 Kennedy Flat Rd,  Jackson,  CA  95642

In operation 3 years.

As one of the fastest-growing and most exciting brands in the automotive industry, Crash Champions is the largest founder-led multi-shop operator (MSO) of high-quality collision repair service in the U.S. The company, which also operates the growing Crash Champions LUXE | EV Certified brand of highline and luxury EV repair centers, services customers at more than 650 state-of-the-art locations in 38 states across the U.S. Crash Champions was founded in 1999 as a single Chicago repair center by industry veteran and 2023 EY Entrepreneur of the Year Midwest award winner Matt Ebert. Crash Champions is a proud Level One Partner with the National Auto Body Council (NABC®), a regular supporter of the Navy SEAL Foundation, and a proud national sponsor of the Susan G. Komen® Foundation. All Crash Champions collision repair centers provide a written lifetime warranty and operate as a preferred destination for many of the nation’s leading automotive insurance providers.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Debit Card
Languages
  • Spanish
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat 9:00 am - 12:00 pm
* Holiday hours may differ.
I-Car

Reviews (245)

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Friendly and professional staff. Appreciated the updates on the repairs.

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

My Experience

Sam was excellent he told me what it would cost no surprises I paid what he quoted me and it looks great thank you very much. Kudos to Sam and staff.

Likely to Recommend

Repair Quality

Great people Sam gave me a quote and there were no surprises and he didn't call me to say oh well we found this or that I feel they're very honest and work with people on a limited income. Thank you all.

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Repair looks great the car looks good as new

Customer Service

Great customer service, they kept me very up to date on every step of the process

Returned Clean

My Experience

Great service

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Although, the quality of the end product was good, I’m very disappointed that they started extra work (cutting off the door handle) before calling me. which ended up almost doubling the original estimate. They only called after they did and told me the new estimate and long lead time, adding weeks. I didn’t have much of a choice but to pay. And when I was told it would be ready, it was far from ready, more re-assembly and wet sand still to do. This not a cheap job at $4,000. Paid by me no insurance. I’m not sure I would recommend this shop. They good work, but it was not handled well.

Likely to Recommend

I absolutely would recommend Champions to family and friends, or anyone looking for recommendations.

Repair Quality

I would recommend Champions to family and friends, for sure.

Customer Service

Amazing

Returned Clean

My Experience

My Experience

Nice people who represent your company in our small community. You are lucky to have Sam and his assistant working for you.

Likely to Recommend

Nice folks.

Repair Quality

Sam was great and also the assistant at the Martell ca office.

Customer Service

Returned Clean

My Experience

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

It took a little longer than I was expecting but my car looks great!! Thank you all Crash Champions!!

Customer Service

Thanks Sam!

Returned Clean

My Experience

You and your people did a great job keeping us up to date with the progress and completion of repairs. Thank you all.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Professional job!

Likely to Recommend

Repair Quality

Vehicle looks like new. Professional job! Owner is pleasant to

Customer Service

Returned Clean

My Experience

Very professional and had me in and out the next day. I would highly recommend them! Thank you so much!

Likely to Recommend

Repair Quality

Customer Service

Returned Clean