Crash Champions #0797 Willows

4.1 (778reviews)
78%
14505 NE 91st Street #1,  Redmond,  WA  98052

In operation 3 years.

As one of the fastest-growing and most exciting brands in the automotive industry, Crash Champions is the largest founder-led multi-shop operator (MSO) of high-quality collision repair service in the U.S. The company, which also operates the growing Crash Champions LUXE | EV Certified brand of highline and luxury EV repair centers, services customers at more than 650 state-of-the-art locations in 38 states across the U.S. Crash Champions was founded in 1999 as a single Chicago repair center by industry veteran and 2023 EY Entrepreneur of the Year Midwest award winner Matt Ebert. Crash Champions is a proud Level One Partner with the National Auto Body Council (NABC®), a regular supporter of the Navy SEAL Foundation, and a proud national sponsor of the Susan G. Komen® Foundation. All Crash Champions collision repair centers provide a written lifetime warranty and operate as a preferred destination for many of the nation’s leading automotive insurance providers.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
  • On-Site Car Rental
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat 9:00 am - 12:00 pm
* Holiday hours may differ.

Reviews (778)

Likely to Recommend

Repair Quality

Paint matching was excellent

Customer Service

Likely to Recommend

I know you guys do a great job and will fix eventually

Repair Quality

Post receipt and in different lighting conditions noticed that spray on a flare / panel was not good. Likely to return to address

Customer Service

Service agent was good but could have done a better job giving updates - repair took 4 weeks (2 weeks longer than expected) and I was paying a fee above insurance coverage for rental

Returned Clean

Likely to Recommend

Repair Quality

I have never had such a great experience with having my car worked on. Trip is the most incredible human being, I don’t know how he does it! That man deserves a raise and an extra week off.

Customer Service

I have never been so satisfied with having my car work done. Trip is the most incredible human being, I don’t know how he does it! I really sincerely hope you give him a raise and an extra week off.

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

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Heck ya

Repair Quality

So amazing. The team is great. Tobey butler is a rockstar especially

Customer Service

TOBEY BUTLER!!!!!!

Returned Clean

Likely to Recommend

I would recommend your shop to friends and family who want a really solid repair job on their vehicle l.

Repair Quality

My XC40 Recharge looks great and I appreciate Ryen Lester going to bat for me with SafeCo when they were originally insisting on after market parts instead of the high quality parts my Volvo requires. Very satisfied with my repair job, glad I picked your company to take care of my repairs 💯

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Amazing job on my car

Customer Service

Looks AMAZING

Returned Clean

Likely to Recommend

For this sort I of high-end vehicle, Porsche, I would recommend this location of CC.

Repair Quality

I am really quite satisfied with the work and service by this location of CC.

Customer Service

Great team at the front desk and in accounting / finance / bookkeeping.

Returned Clean

Likely to Recommend

Repair Quality

Just like new

Customer Service

Good communication

Returned Clean

Likely to Recommend

Repair Quality

The work was done very professionally. The car came back 4-weeks after the originally promised date

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Tripp was excellent, great communication and the repair looked top notch.

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

No repairs made. But guest service left a lot to be desired

Customer Service

Communication was not great

Returned Clean

Likely to Recommend

The team knows what they are doing. Shout out to Ryen who took his time to explain what work needed to be done and also spent time reviewing what was done at pick up

Repair Quality

I'm satisfied with the overall experience and with the state my vehicle was returned in. The team did great work and was knowledgeable about the vehicle.

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

We love Crash Champions! They kept us informed and the work they did was spectacular! Thank you!

Customer Service

We had a great experience with crash champions our car came back looking good as new thank you!

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

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Repair Quality

Ryen Lester was really good to work with!

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

I was referred to crash champions by a colleague. I will do so as well.

Repair Quality

Great communication. High quality work.

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

great working with Trip and his crew, Thank you for your hard work .

Customer Service

second to none

Returned Clean