Crash Champions #0812 Virginia Beach
As one of the fastest-growing and most exciting brands in the automotive industry, Crash Champions is the largest founder-led multi-shop operator (MSO) of high-quality collision repair service in the U.S. The company, which also operates the growing Crash Champions LUXE | EV Certified brand of highline and luxury EV repair centers, services customers at more than 650 state-of-the-art locations in 38 states across the U.S. Crash Champions was founded in 1999 as a single Chicago repair center by industry veteran and 2023 EY Entrepreneur of the Year Midwest award winner Matt Ebert. Crash Champions is a proud Level One Partner with the National Auto Body Council (NABC®), a regular supporter of the Navy SEAL Foundation, and a proud national sponsor of the Susan G. Komen® Foundation. All Crash Champions collision repair centers provide a written lifetime warranty and operate as a preferred destination for many of the nation’s leading automotive insurance providers.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 3.5/5.0 -
Communication could.of been better as far as updates
Returned Clean
My Experience - 5.0/5.0 -
The repair was very quick and the process between dropping off my vehicle and getting a rental was easy. Mr Santarelli was very friendly and kept me informed on the repair status. He is definitely a great asset to your team and needs a raise! Would recommend 20/10 to everyone I know!
Likely to Recommend - 5.0/5.0 -
20/10 recommend
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Matt Santarelli was awesome! He updated me on every step of the repair process! Definitely an asset to your team and needs a raise!
Returned Clean
My Experience - 5.0/5.0 -
Thanks so much for a great job!
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0 -
Truck looked good
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Employee's were very professional and friendly. Service was fast and top tier!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Repair is immaculate.
Customer Service - 5.0/5.0 -
Service was very professional, friendly, clear and concise.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great Job
Customer Service - 5.0/5.0 -
Great Work
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Car looks brand new! Thank you so much!
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
10/10 will forever do business with ya’ll. Communication with azure’ was amazing, kept in the loop so much felt like I was in the shop. Thank yall so much
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Very professional, courteous, and great communication.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Very professional, courteous, and communication was great.
Customer Service - 5.0/5.0 -
Outstanding
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Well organized, Courteous clean vehicle person that dropped vehicle off was very mindful of my time during my delima
Likely to Recommend - 5.0/5.0 -
Good work
Repair Quality - 5.0/5.0 -
Great job
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 0.0/5.0 -
Was told when I dropped off my truck last Monday I was told it was going to be a two day repair the Wednesday they said it was going to be Thursday then Friday then Monday then tuesday then this morning was told tomorrow but got back this afternoon then when I showed up to pick my truck up it was in the parking lot with the door wide open told the man in the office he acted like he did not care and just walked off will never come back there or suggest you’ll too anyone very poor business
Likely to Recommend - 0.5/5.0 -
Dissatisfied with everything about crash champions
Repair Quality - 0.5/5.0 -
First is I took my truck in on Monday to have the mirror replaced through Geico in’s the adjuster said would be done Wednesday then Wednesday they said Thursday Thursday they said Monday didn’t hear anything Monday or Tuesday I called Wednesday the lady who answered the phone said they were putting back together then they were going to detail the truck I should be able to get Thursday well they called said was done that afternoon which was Wednesday when I got there to pick my truck up the door was left wide open told the adjuster he didn’t care truck was not detailed like they said and they put the old broken mirror in the seat of my truck not in the back but on my seat I will never recommend you’ll to anyone