Crash Champions #0815 Twin Falls

4.9 (1,097reviews)
98%
1196 Addison Ave W,  Twin Falls,  ID  83301
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As one of the fastest-growing and most exciting brands in the automotive industry, Crash Champions is the largest founder-led multi-shop operator (MSO) of high-quality collision repair service in the U.S. The company, which also operates the growing Crash Champions LUXE | EV Certified brand of highline and luxury EV repair centers, services customers at more than 650 state-of-the-art locations in 38 states across the U.S. Crash Champions was founded in 1999 as a single Chicago repair center by industry veteran and 2023 EY Entrepreneur of the Year Midwest award winner Matt Ebert. Crash Champions is a proud Level One Partner with the National Auto Body Council (NABC®), a regular supporter of the Navy SEAL Foundation, and a proud national sponsor of the Susan G. Komen® Foundation. All Crash Champions collision repair centers provide a written lifetime warranty and operate as a preferred destination for many of the nation’s leading automotive insurance providers.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
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Reviews (1,097)

Customers say
Overall Customer Satisfaction
Customers consistently praised the shop for outstanding service quality, with many highlighting excellent repairs that restored vehicles to pre-accident or even better-than-new condition. The team received high marks for professionalism, friendliness, and going above and beyond expectations. Communication was a standout strength, with customers appreciating regular text and phone updates throughout the repair process. Timeliness was frequently commended, with numerous customers noting their vehicles were completed ahead of schedule. A few customers noted concerns about automated messaging systems being confusing, occasional delays, and minor cleanliness issues upon vehicle return. Overall, the vast majority of customers expressed strong satisfaction and willingness to recommend the shop to others.
AI-Generated from reviews written in the last 12 months
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"... my sons Subaru Crosstrek after his accident. The quality of the work was outstanding, and the vehicle looks like new again. Their communication throughout the entire ..." Read more
"... I walked in the door until I picked up my pickup, I was treated with respect andprofessionalism. Again I was very pleased with their work and should I need body work done in the future, they ..." Read more
"... repair shop I've ever had experience with! They are outstanding in giving reasonable and accurate estimates and they're service is top notch! Thank you!!" Read more
"... areas of the service with friendly professionalism. The body work could not have been better exceptional attention to detail above and beyond. The icing on the cake was the car had been sparkling ..." Read more
"The car repair went as smooth as it could have and it was extremely well done."
"Very happy with the speed and quality of the repair and the whole process was easy to work with"
"Everything went perfectly, 110% recommend. They were quick, efficient, professional, the work is top notch and my pickup hasnt looked this good since it was ..." Read more
"I am very happy ,it was done quickly and it looks great ! Thank you so much"
"Still can't believe how fast the repairs were."
"The communication was excellent. Crash Champions Collision used text messaging and phone calls to keep me informed of the parts delivery status and the repair status."
"They do a great job on keeping me updated on the repairs. They are very personable and helpful."
"Very fast repair and excellent communication throughout the process. My past auto repair experience involved delays due ..." Read more
"... professional, prompt and knowledgeable every step of the way. They communicated everything as they went along. I couldnt ask for anything better." Read more
"... staff was great, and they provided excellent service. I was disappointed with the automated phone system and numerous texts which lowered my rating to an 8. It might be a preferred service for some, ..." Read more

My Experience

Likely to Recommend

They did a good job and if I know anybody I will let them know

Repair Quality

Very good job

Customer Service

Very helpful and kept me updated

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Already did

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Customer service was super sweet, my car looks fantastic and brand new!

Likely to Recommend

Repair Quality

Awesome absolutely awesome, The only reason it didn't get a 10 is when it opens it was catching slightly on the plastic on the back door and making a loud clunk. I shaved the plastic down with a little file now is quite

Customer Service

The communication and all the extra help was amazing

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Repairs were done well and in a timely manner. Thank you team!!

My Experience

Took care of me beyond belief! And they washed, vacuumed, and cleaned my inside windows!!! Never going anywhere else!

Likely to Recommend

Repair Quality

They did a very good job, fast and looks very good. Was very well satisfied.

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

They provided great customer service, very friendly, fast service, everyone was nice and kept me updated on what was going on with my vehicle.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Excellent!

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

My car was fixed far faster than I expected! They kept in touch regularly and I am completely satisfied.

Likely to Recommend

Repair Quality

Work was completed quickly! Great job!

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Excellent and quick claims process and communication

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Don't want to wish any of my friends bad luck but if bad things happen I absolutely would recommend Crash Champions.

Repair Quality

Just like new even if it is a 2009 model year Dodge Ram1500.

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Great job. Thank you and thanks for the touch up paint you included

Likely to Recommend

Repair Quality

Good work

Customer Service

Good

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

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