Crash Champions #0815 Twin Falls

4.9 (1,026reviews)
98%
1196 Addison Ave W,  Twin Falls,  ID  83301

As one of the fastest-growing and most exciting brands in the automotive industry, Crash Champions is the largest founder-led multi-shop operator (MSO) of high-quality collision repair service in the U.S. The company, which also operates the growing Crash Champions LUXE | EV Certified brand of highline and luxury EV repair centers, services customers at more than 650 state-of-the-art locations in 38 states across the U.S. Crash Champions was founded in 1999 as a single Chicago repair center by industry veteran and 2023 EY Entrepreneur of the Year Midwest award winner Matt Ebert. Crash Champions is a proud Level One Partner with the National Auto Body Council (NABC®), a regular supporter of the Navy SEAL Foundation, and a proud national sponsor of the Susan G. Komen® Foundation. All Crash Champions collision repair centers provide a written lifetime warranty and operate as a preferred destination for many of the nation’s leading automotive insurance providers.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
I-Car

Reviews (1,026)

Customers say
Overall Customer Satisfaction
Customers consistently praised the shop for outstanding service quality, with many highlighting excellent repairs that restored vehicles to pre-accident or even better-than-new condition. The team received high marks for professionalism, friendliness, and going above and beyond expectations. Communication was a standout strength, with customers appreciating regular text and phone updates throughout the repair process. Timeliness was frequently noted as a positive, with many vehicles completed ahead of schedule. A few customers mentioned minor concerns such as delays, automated messaging systems being confusing, or small cleanliness issues upon vehicle return, reflecting areas customers felt could be refined.
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"... my sons Subaru Crosstrek after his accident. The quality of the work was outstanding, and the vehicle looks like new again. Their communication throughout the entire ..." Read more
"... I walked in the door until I picked up my pickup, I was treated with respect andprofessionalism. Again I was very pleased with their work and should I need body work done in the future, they ..." Read more
"... repair shop I've ever had experience with! They are outstanding in giving reasonable and accurate estimates and they're service is top notch! Thank you!!" Read more
"... areas of the service with friendly professionalism. The body work could not have been better exceptional attention to detail above and beyond. The icing on the cake was the car had been sparkling ..." Read more
"Very happy with the speed and quality of the repair and the whole process was easy to work with"
"Still can't believe how fast the repairs were."
"The work they did was great but the date they were supposed to give me my vehicle went from two weeks to almost 4 weeks."
"... communication was excellent. Crash Champions Collision used text messaging and phone calls to keep me informed of the parts delivery status and the repair status." Read more
"Very fast repair and excellent communication throughout the process. My past auto repair experience involved delays due ..." Read more
"10 all they way, communication was great. I wish more places were like that."
"... great, and they provided excellent service. I was disappointed with the automated phone system and numerous texts which lowered my rating to an 8. It might be a preferred service for some, ..." Read more
"Tons of texts but they ended up being worse rather than better. Set a date and get it done by the date. Instead I ..." Read more

My Experience

My Experience

My Experience

Great communication and excellent work performed. I’ve used Crash Champions several times and will continue to do so.

Likely to Recommend

Repair Quality

Excellent work and awesome communication! (And the best wash & vacuum job ever)! 😊

Customer Service

Another 10

Returned Clean

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Repair Quality

The repairs are beautiful, overall look of car is terrific, craftsmanship fantastic

Customer Service

Janae very helpful, office staff pleasant

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Repair Quality

Customer Service

Returned Clean

My Experience

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Returned Clean

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My Experience

I have used them previously. Attention to detail and good communication. I hope I don't need them again, but if so...

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Repair Quality

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Repair Quality

They did just what I was hoping for, and so kind about it. This was an odd limited repair and some people wouldn't have touched it.

Customer Service

Returned Clean

My Experience

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Repair Quality

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Returned Clean

My Experience

Everything from start to finish exceeded my expectations! 100% Recommend!

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Repair Quality

Everything went perfectly, 110% recommend. They were quick, efficient, professional, the work is top notch and my pickup hasn’t looked this good since it was new.

Customer Service

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Very impressed

Repair Quality

My dash mat and a few other things were wadded up and blue rags left in vehicle

Customer Service

Everyone was great to work with

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Repair Quality

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Returned Clean

My Experience

They are wonderful did amazing job truck looks so good.

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Repair Quality

They were wonderful there

Customer Service

My Experience

Customer service was exceptional. Many businesses could benefit by your processes. Kudos to all for informing at every step

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Repair Quality

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My Experience

I thought it was a good quality and good job and I loved the service. Very good communication from the employees.

My Experience

I would recommend this repair body shop to anyone because it was fast and it was a great job.

Likely to Recommend

Repair Quality

Everyone was very kind and my car looks wonderful.

Customer Service

Returned Clean

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Repair Quality

Customer Service