Crash Champions #0815 Twin Falls

4.9 (1,047reviews)
98%
1196 Addison Ave W,  Twin Falls,  ID  83301

As one of the fastest-growing and most exciting brands in the automotive industry, Crash Champions is the largest founder-led multi-shop operator (MSO) of high-quality collision repair service in the U.S. The company, which also operates the growing Crash Champions LUXE | EV Certified brand of highline and luxury EV repair centers, services customers at more than 650 state-of-the-art locations in 38 states across the U.S. Crash Champions was founded in 1999 as a single Chicago repair center by industry veteran and 2023 EY Entrepreneur of the Year Midwest award winner Matt Ebert. Crash Champions is a proud Level One Partner with the National Auto Body Council (NABC®), a regular supporter of the Navy SEAL Foundation, and a proud national sponsor of the Susan G. Komen® Foundation. All Crash Champions collision repair centers provide a written lifetime warranty and operate as a preferred destination for many of the nation’s leading automotive insurance providers.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
I-Car

Reviews (1,047)

Customers say
Overall Customer Satisfaction
Customers consistently praised the shop for outstanding service quality, with many highlighting excellent repairs that restored vehicles to pre-accident or even better-than-new condition. The team received high marks for professionalism, friendliness, and going above and beyond expectations. Communication was a standout strength, with customers appreciating regular text and phone updates throughout the repair process. Timeliness was frequently noted as a positive, with many vehicles completed ahead of schedule. A few customers mentioned minor concerns such as delays, automated messaging systems being confusing, or small cleanliness issues upon vehicle return, reflecting areas customers felt could be refined.
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"... my sons Subaru Crosstrek after his accident. The quality of the work was outstanding, and the vehicle looks like new again. Their communication throughout the entire ..." Read more
"... I walked in the door until I picked up my pickup, I was treated with respect andprofessionalism. Again I was very pleased with their work and should I need body work done in the future, they ..." Read more
"... repair shop I've ever had experience with! They are outstanding in giving reasonable and accurate estimates and they're service is top notch! Thank you!!" Read more
"... areas of the service with friendly professionalism. The body work could not have been better exceptional attention to detail above and beyond. The icing on the cake was the car had been sparkling ..." Read more
"Very happy with the speed and quality of the repair and the whole process was easy to work with"
"Still can't believe how fast the repairs were."
"The work they did was great but the date they were supposed to give me my vehicle went from two weeks to almost 4 weeks."
"... communication was excellent. Crash Champions Collision used text messaging and phone calls to keep me informed of the parts delivery status and the repair status." Read more
"Very fast repair and excellent communication throughout the process. My past auto repair experience involved delays due ..." Read more
"10 all they way, communication was great. I wish more places were like that."
"... great, and they provided excellent service. I was disappointed with the automated phone system and numerous texts which lowered my rating to an 8. It might be a preferred service for some, ..." Read more
"Tons of texts but they ended up being worse rather than better. Set a date and get it done by the date. Instead I ..." Read more

My Experience

Great receptionist! I’ve forgotten her name but she is doing an amazing job! Thanks to her and the adjuster Claudia!!!!

My Experience

My Experience

Fantastic job

My Experience

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These guys are great they do the business while keeping a home town feel and making you feel welcome and like you're an important person my whole family goes to these people.

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Returned Clean

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Happy with the time me truck got fixed and back to me

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The txt and a couple calls to let me know it was close to being done

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Repair Quality

We have been using crash champions since they were Addison collision repair. They communicate well and do excellent work.

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Returned Clean

My Experience

My Experience

I was happy with the constant updates on the progress being made as well as the friendliness of the staff with each conversation that took place. I’m very happy with the results after everything got repaired and put back together as well. Thank you guys for being awesome!

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The front desk was very friendly and helpful and they got everything done in a timely manner which was nice. They were also very accommodating of our busy schedules.

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Returned Clean

My Experience

Jamie and Janae were amazing! They helped so much with dealing with insurance and just in general their customer service is incredible. Hopefully I don’t have to have my car repaired again but if I do will definitely use them again.

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Returned Clean

My Experience

My Experience

They did the repairs in a timely manner. Also very pleasant to work with and very accommodating.

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Returned Clean

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My Experience

Great work and great customer service.

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Returned Clean

My Experience