Crash Champions #0817 Bakersfield
As one of the fastest-growing and most exciting brands in the automotive industry, Crash Champions is the largest founder-led multi-shop operator (MSO) of high-quality collision repair service in the U.S. The company, which also operates the growing Crash Champions LUXE | EV Certified brand of highline and luxury EV repair centers, services customers at more than 650 state-of-the-art locations in 38 states across the U.S. Crash Champions was founded in 1999 as a single Chicago repair center by industry veteran and 2023 EY Entrepreneur of the Year Midwest award winner Matt Ebert. Crash Champions is a proud Level One Partner with the National Auto Body Council (NABC®), a regular supporter of the Navy SEAL Foundation, and a proud national sponsor of the Susan G. Komen® Foundation. All Crash Champions collision repair centers provide a written lifetime warranty and operate as a preferred destination for many of the nation’s leading automotive insurance providers.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | 9:00 am - 12:00 pm |
My Experience - 5.0/5.0 -
I really like the life warranty on the repairs.
My Experience - 5.0/5.0 -
I am extremely pleased when the service from Crash Champions. They were thorough and easy to work with.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Great job,fast and well done. I am happy.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Fast and friendly service. Will recommend to anyone that needs repairs. Won’t take my truck anywhere else.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Fast customer service and repair. Staff had good communication and friendly. Would use service again.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
I like how everything was done
Repair Quality - 4.5/5.0 -
Did a real good job he forgot to put my badging on my vehicle. But other than that the job was an amazing.
Customer Service - 4.5/5.0 -
Good
Returned Clean
Likely to Recommend - 0.5/5.0
Repair Quality - 0.5/5.0 -
When I went to your business, I was told it would take a week and a half, it took 3 weeks. They called and messaged me my truck was ready. I went to pick it up and noticed the rear bumper plastic was missing. Carlos told me it wasn't there when it was dropped off. I told him it was in the rear truck bed and he said oh we didn't know that. They replaced the rear tailgate complete with plastic and handles, they replaced the whole rear bumper with the top plastic? they replaced the rear left quarter panel with new plastic, why not replace that one little plastic also. When I left, I noticed my right blinker was blinking extremly fast, I also noticed my back up sensor light was off, so I turned it on and the sensor light would not turn off, my back up sensors are not working. I return back to your business ASAP and Carlos took my truck to the rear of your business. He fixed the blinker problem, but could not fix the sensors after me waiting for 35 minutes :( Carlos then tells me, he will order the part missing and I can bring the truck back and he will fix the sensors. Wouldn't you check all this before the customer is called to pick up their vehicle. Wouldn't you replace the little piece missing that my insurance paid for. I now have to be inconvenienced because of your poor business practices, not happy at all, I will be filing a complaint with State Farm
Customer Service - 0.5/5.0 -
When I went to your business, I was told it would take a week and a half, it took 3 weeks. They called and messaged me my truck was ready. I went to pick it up and noticed the rear bumper plastic was missing. Carlos told me it wasn't there when it was dropped off. I told him it was in the rear truck bed and he said oh we didn't know that. They replaced the rear tailgate complete with plastic and handles, they replaced the whole rear bumper with the top plastic? they replaced the rear left quarter panel with new plastic, why not replace that one little plastic also. When I left, I noticed my right blinker was blinking extremly fast, I also noticed my back up sensor light was off, so I turned it on and the sensor light would not turn off, my back up sensors are not working. I return back to your business ASAP and Carlos took my truck to the rear of your business. He fixed the blinker problem, but could not fix the sensors after me waiting for 35 minutes :( Carlos then tells me, he will order the part missing and I can bring the truck back and he will fix the sensors. Wouldn't you check all this before the customer is called to pick up their vehicle. Wouldn't you replace the little piece missing that my insurance paid for. I now have to be inconvenienced because of your poor business practices, not happy at all, I will be filing a complaint with State Farm
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Received updates, good communication. Repairs completed as predicted.
Customer Service - 5.0/5.0 -
Forth coming with info
Returned Clean
My Experience - 0.0/5.0 -
I need to bring my car back in. It is rubbing on the front left driver side when you turn the tire the tire hit the wheel well the inner wheel well there it was installed. It pushed out at the top so it turned the wheel I will call you on
Likely to Recommend - 5.0/5.0 -
I would definitely recommend!!
Repair Quality - 5.0/5.0 -
I was very happy that my bumper matched the color of my car. I was super worried about that
Customer Service - 5.0/5.0 -
Great communication and great customer service!! They also lowered my price down bc ig some materials were slightly below the price range they estimated. Which I am very grateful for!
Returned Clean
My Experience - 5.0/5.0 -
The service was great and the text messages with updates made it very easy to know the status of my car. My car looks amazing! Thank you Crash Champions! 😊
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
My car repairs look great!
Customer Service - 5.0/5.0 -
All the representatives were very kind and helpful.
Returned Clean
My Experience - 0.0/5.0 -
When I droped my truck I was listening my stereo . My AC was on and working very well. When I picked up my truck the fuse in the back of my stereo was blown and the AC compressor was unpluged , I pluged the ac compressor back in it starting working one of my speakers doesn't appear to be working eather I will try to figure out why.
Likely to Recommend - 3.5/5.0
Repair Quality - 3.0/5.0 -
Don't know why my AC pump was unplugged and the fuse on stereo was blown they were both working fine when droped it off . The hot wire was unpluged from the stereo . So it took a few minutes to figure out that the fuse in the back of the of the stereo was the problem
Customer Service - 5.0/5.0 -
The customer service was great
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
They were really good at keeping me informed and the repairs were perfect!
Customer Service - 5.0/5.0 -
Everyone was very polite and let me know what to expect ahead of time
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Satisfied especially also with the time spent...
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 1.0/5.0
Repair Quality - 0.5/5.0 -
not complete
Customer Service - 0.5/5.0 -
Not Completed