Crash Champions #0836 Thomasville
As one of the fastest-growing and most exciting brands in the automotive industry, Crash Champions is the largest founder-led multi-shop operator (MSO) of high-quality collision repair service in the U.S. The company, which also operates the growing Crash Champions LUXE | EV Certified brand of highline and luxury EV repair centers, services customers at more than 650 state-of-the-art locations in 38 states across the U.S. Crash Champions was founded in 1999 as a single Chicago repair center by industry veteran and 2023 EY Entrepreneur of the Year Midwest award winner Matt Ebert. Crash Champions is a proud Level One Partner with the National Auto Body Council (NABC®), a regular supporter of the Navy SEAL Foundation, and a proud national sponsor of the Susan G. Komen® Foundation. All Crash Champions collision repair centers provide a written lifetime warranty and operate as a preferred destination for many of the nation’s leading automotive insurance providers.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
My Experience - 5.0/5.0 -
I love the fast updates and how clean my vehicle was at pick up.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 2.5/5.0
Repair Quality - 4.0/5.0 -
Repairs performed by sublet vendor. I will give them a 10 for the repairs. Crash Champions did not actually do the repairs.
Customer Service - 4.0/5.0 -
I was not initially informed that my car was going to be sent somewhere else for repairs. I was only informed of this when I called for a status update 6 days after dropping my car off.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
I'm a repeat customer
Repair Quality - 5.0/5.0 -
I am sooo pleased with the detailed repair process and completed work. Loved the breakfast blend coffee ☕️ and professionalism.
Customer Service - 5.0/5.0 -
Awesome thanks 👌🏽.
Returned Clean
Likely to Recommend - 5.0/5.0 -
Very likely I didn’t know they changed to crash champions I was out in San Antonio,Tx for 3 years I’m extremely impressed with them
Repair Quality - 5.0/5.0 -
Work was extremely quick
Customer Service - 5.0/5.0 -
Very courteous and respectful
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.0/5.0
Repair Quality - 4.0/5.0 -
Excellent job done, came in as priced and quoted. The only aspect I would recommend is being able to quote proper times of having the car in your shop. Our took 11 days longer than anticipated/told it would. I would also make calling and updating your customers on progress made every week.
Customer Service - 3.5/5.0 -
See previous comments
Returned Clean
Likely to Recommend - 1.5/5.0
Repair Quality - 2.5/5.0 -
Had to initiate calls for updates. Car was there 3 weeks for bumper change. Also highlighted several other things on my car I'd like repaired and those weren't addressed.
Customer Service - 4.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
And family
Repair Quality - 5.0/5.0 -
Very satisfied
Customer Service - 5.0/5.0 -
Very satisfied
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0 -
Panel not a perfect fit compared to the other side unaffected by the crump. I can live with it, it’s okay.
Customer Service - 5.0/5.0 -
Always pleasant and helpful. Friendly.
Returned Clean
My Experience - 0.0/5.0 -
I have contacted the shop I used and they assured me the issue would be repaired. Front bumper has gapped away from the fender on the driver's side above the head light. Paint finish looks good, but fit needs adjustments.
Likely to Recommend - 4.0/5.0
Repair Quality - 3.5/5.0 -
The paint finish looks good. Bumper is gapped away from the fender. Staff made aware did not correct will have to take back again for repair. Inconvenience to keep taking car back.
Customer Service - 4.0/5.0 -
Staff have been courteous but, slow to return calls.
Returned Clean
My Experience - 5.0/5.0 -
Very helpful, courteous, did an excellent job!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Very satisfied with your service!
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 2.5/5.0 -
My car sounds like it is following apart loud and noisy
Repair Quality - 2.0/5.0 -
My car sounds like is falling apart when driving they left the same tire on the left side where my car got wrecked terrible
Customer Service - 4.0/5.0 -
Customer service was fine
Returned Clean
Likely to Recommend - 3.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
This was my first experience with Crash Champions and I am extremely satisfied. They were professional, friendly, timely, and the end product looks great! They were able to quickly fit our vehicle in to their schedule and worked with us on making sure it was ready by a certain date.