Crash Champions #0847 Town Center
As one of the fastest-growing and most exciting brands in the automotive industry, Crash Champions is the largest founder-led multi-shop operator (MSO) of high-quality collision repair service in the U.S. The company, which also operates the growing Crash Champions LUXE | EV Certified brand of highline and luxury EV repair centers, services customers at more than 650 state-of-the-art locations in 38 states across the U.S. Crash Champions was founded in 1999 as a single Chicago repair center by industry veteran and 2023 EY Entrepreneur of the Year Midwest award winner Matt Ebert. Crash Champions is a proud Level One Partner with the National Auto Body Council (NABC®), a regular supporter of the Navy SEAL Foundation, and a proud national sponsor of the Susan G. Komen® Foundation. All Crash Champions collision repair centers provide a written lifetime warranty and operate as a preferred destination for many of the nation’s leading automotive insurance providers.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
My Experience - 5.0/5.0 -
Laura was the best. I appreciate her and crash champions.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great customer service
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
My car is like brand new again!!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
I appreciated the updates about the repair status and the dedicated respect from the staff. The collision repair work looks outstanding and very well appreciated. Thank you!
Likely to Recommend - 5.0/5.0 -
Great professional work.
Repair Quality - 4.5/5.0 -
I am enlighted with the great service that was contributed toward my repairs and how the staff provided updates to inform me with the statues of the repair progression. Awesome craftmanship and the work it is very impressive and detailed. Thank you !
Customer Service - 5.0/5.0 -
Thank you
Likely to Recommend - 4.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 3.5/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Crash Champions was very professional. They had my vehicle repaired in less than the time estimated. Robbie Leff was great!
Customer Service - 5.0/5.0 -
Robbie Leff, the estimator, and Shamay, the receptionist were awesome! They answered all my questions. They were professional and really cared that I was satisfied with the repairs done to my vehicle.
Returned Clean
Likely to Recommend - 5.0/5.0 -
I have already told several people.
Repair Quality - 5.0/5.0 -
I was so pleased with the work Crash Champion did on my Mercedes. I will never use anyone else.
Customer Service - 5.0/5.0 -
The manager that checked me in and walked around my car was very knowledgeable and was clearly professional.
Returned Clean
Likely to Recommend - 3.5/5.0
Repair Quality - 3.0/5.0 -
I have a noise when I roll down my window I recorded it so I will be coming back to get fixed
Customer Service - 3.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Superb customer service and technicians. The professionalism should. be emulated by any organization in a service industry. Use of email, SMS to keep us informed was simply great. Front desk personnel were knowledgeable and extremely pleasant to work with. The facility both interior and exterior exuded professionalism & commitment to excellence. I cannot say enough of how throughly impressed I was by my experience. In the parlance of the US NAVY BZ (well done)!!!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Great job! I noticed a panel not aligned properly when I went to pick it up. Robbie quickly took it back into the shop and had it corrected in 20 minutes! They also completed my repairs well ahead of schedule. I will definitely be back if I need more work dobe!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Very good communication with both my insurance and me personally.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
I thank you all for your help. My vehicle is back to being the "Boss Bev" she is. Your team is very efficient and professional. Thank you!
Customer Service - 5.0/5.0 -
Laura C. explained in great detail of what was going to happen and stayed in touch.
Returned Clean
My Experience - 5.0/5.0 -
We appreciated everything Laura did to get our car back to us as quickly as possible. Some feedback for the automated phone service. When it tells you to press one to continue to hold it just repeats itself until you are forced to leave a voicemail.
Likely to Recommend - 5.0/5.0
Repair Quality - 4.0/5.0
Customer Service - 4.5/5.0
Returned Clean
My Experience - 5.0/5.0 -
Did a great job. Have used them before
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Excellent service! Kept updated all the way with texts.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
On schedule. Looks good