Crash Champions #0853 Tustin

4.8 (346reviews)
94%
1111 Bell Ave,  Tustin,  CA  92780

As one of the fastest-growing and most exciting brands in the automotive industry, Crash Champions is the largest founder-led multi-shop operator (MSO) of high-quality collision repair service in the U.S. The company, which also operates the growing Crash Champions LUXE | EV Certified brand of highline and luxury EV repair centers, services customers at more than 650 state-of-the-art locations in 38 states across the U.S. Crash Champions was founded in 1999 as a single Chicago repair center by industry veteran and 2023 EY Entrepreneur of the Year Midwest award winner Matt Ebert. Crash Champions is a proud Level One Partner with the National Auto Body Council (NABC®), a regular supporter of the Navy SEAL Foundation, and a proud national sponsor of the Susan G. Komen® Foundation. All Crash Champions collision repair centers provide a written lifetime warranty and operate as a preferred destination for many of the nation’s leading automotive insurance providers.

Services
  • Free Estimates
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.

Reviews (346)

My Experience

Likely to Recommend

Repair Quality

Overall satisfied with the service and repair. Brian R was great, he updated every new step that was taking place on the repair. The repair, there was minor blemishes on the paint, it appears to be a tiny hair that got caught during the spray of the clear coat, there was also some tape/glue thats stuck on pretty well (not sure if it was sprayed over with clear coat, we'll see if I can remove it). Minor blemishes thats not worth redoing the whole paint and not having my car for another week or so. Overall satisfied, especially coming from me who's super meticulous with my car.

Customer Service

Likely to Recommend

Especially with Paula and the GM!!!!

Repair Quality

Paula was awesome!

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Brian is amazing! Kept me updated and always took my call when I had random questions

Customer Service

Alex (I think that’s her name) amazing customer service when I called in

My Experience

My advisor James was very knowledgeable, helpful, and detail oriented.

My Experience

Vanessa was great to work with. Very communicative throughout the entire process and helped navigate a difficult experience with the insurance company.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Great job done by the team. James kept me informed of all the documentation from Allstate. Everything was approved and the car came back looking I could never had an accident, which is what I was wanting.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Paula Escobar is amazing to work with.

Returned Clean

My Experience

High quality repair.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Absolutely

Repair Quality

James was amazing! Made this process painless and easy. Great service!

Customer Service

Work looks good so far

Returned Clean

Likely to Recommend

Repair Quality

In the process of repairing/replacing rear bumper, other parts (control modules) were damaged

Customer Service

James took care of the initial repair and the secondary damages with clear communications

Returned Clean

My Experience

Brian is always professional and delivered the car on time. Appreciate working with him.

Likely to Recommend

Repair Quality

Great service and put the Porsche back together in excellent condition!

Customer Service

Likely to Recommend

I actually referred my Uber driver to you

Repair Quality

Customer Service